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City & Guilds

Helping people, organisations and economies develop the skills for growth

For over 140 years we have worked with people, organisations and economies to help them identify and develop the skills they need to thrive. We understand the life changing link between skills development, social mobility, prosperity and success.

We partner with our customers to deliver work-based learning programmes that build competency, to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

We’re a Royal Chartered Institute and a registered charity, everything we do is charitable. We invest our surplus into expanding and enhancing our solutions across all of our brands, to meet the changing needs of organisations and industries. And through our City & Guilds Foundation we amplify our purpose by focusing on high impact social investment, recognition and advocacy programmes which remove barriers to getting a job, celebrate best practice on the job and advocate for jobs of the future.

We are our people

We value each other and we embody our City & Guilds culture through living our values in everything that we do.

Inspire - We work with employers, training providers, colleges, learners/trainees and each other, to help raise and achieve aspiration

Improve - We help improve the organisational performance of our customers and the performance of individuals and each other

Achieve - We celebrate and make visible achievements, where it matters most. By ensuring achievement is valued and recognised we empower our customers, learners, trainees and each other to grow

Trust - We hold ourselves accountable, we act with integrity in everything we do, and we value difference.

A culture of diversity & inclusion

We’re committed to improving diversity & inclusion within the way we work, and in how we deliver our purpose. We are actively pursuing, implementing and reviewing working practices that enable a diverse and inclusive business strategy and working environment. We believe differences should be respected and valued and are building a culture that enables colleagues and those we work with to be themselves and feel supported to meet their full potential and deliver their best work. We know that building a diverse and inclusive workforce will result in highly engaged colleagues, improved service for our customers and greater impact of our purpose.

Internally, we have a thriving network of community support groups (CSG’s) including Disability, Racial Equity, Women’s Network, Men’s Network,  LGBTQ+, Multifaith and Menopause. Our CSGs are colleague-led and designed to be safe spaces for anyone to join, share & discuss things they experience, notice, or want to change that are specific to that group’s experience.

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What we offer

Join our friendly and professional team and you’ll enjoy a rewarding career full of variety and new challenges. We’ll support you every step of the way and provide you with great training and award-winning benefits.

Your career

No matter which business area you join, at City & Guilds we strive to live our purpose of developing our people to progress into a job, on the job and onto the next job. We recognise that careers are very varied and that as individuals we each have different motivators and aspirations. Whether as an apprentice in our IT team, a customer service agent or a manager leading a team of learning designers, career development City & Guilds is all about learning and improving so that you can do your job better and progress.

Your lifestyle

We offer a range of discounts and cashback via our Retail Discount Centre. You’re able to take advantage of special discounts on a wide range of holidays, entertainment and many more products and services.

Your wellbeing

At City & Guilds, your health and wellbeing is very important to us. We understand that the success of our organisation requires our staff to be both physically and mentally healthy. However, we all have times in our lives when we or our families may become unwell. So we offer some excellent employee benefits and services to support our staff though these times.

Flexible working

It is very important for us at City & Guilds to ensure we offer ways of working that enable our employees to be the best they can be and achieve great things at work as well as for the business objectives to be delivered.

Many of our employees work in a flexible way and it is something we encourage and are proud of across City & Guilds. Working patterns range from a day starting later or earlier, remote working and part time working. This way of working encourages our organisation to be inclusive and diverse and we are a richer team because of it.