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Why M&S?

One thing’s for sure: retail is playing a critical role in these uncertain times, and M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet, attracting the big thinkers, bold movers and boundary breakers. More and more, they’re realising there’s never been a better time to join us and make an immediate impact.


M&S does more than move with the times. We’re used to setting the standard, whether it’s our inventive food flavour combos, environmental work and ethical style of business, or developing new experiences to constantly surprise our customers across the globe, in-store and online. So day after day, you’ll have fresh chances to transform a much-loved business with over 32 million customers worldwide, carve out the unique career path you’ve always wanted and enjoy all the rewards that come with it.

The pace and progression combined with the good nature you’d expect from people who work at M&S is what makes it so special here. We’re down-to-earth at every level, but driven, each and every one of us, to go on to influence the business and shape its wider communities. It’s a career filled with purpose. And we’re ready to do a whole lot more. We’re ready to change for good. Are you?


One of the best things about M&S is how different we all are. We want similar things, but our amazing array of backgrounds, abilities, genders and orientations inspires individual ways of getting there. If you’re wondering if we’re a business that actually cares about diversity, then the fact 40% of our senior management team is female and we continually aspire to develop female future leaders is one example. Since 2004 our employability programme, Marks & Start, has supported over 2,000 individuals facing barriers each year, get into work. And our internal inclusivity networks help our colleagues to form allies and ensure their voice is heard. We truly are a feel-good place to work and we guarantee the equal opportunities and policies to back it up.

"At M&S, we respect and value each other’s differences – and we help each other be the best version of ourselves. When you can bring your whole self to work, you perform better and feel better. That’s good for everyone. Diverse teams bring around greater innovation, better decision making and high performance.

For M&S to continue being successful, we must understand and reflect our diverse customer base and the communities in which they live. We have come a long way and we know we have work to do. It is hugely important to me that we maintain that sense of belonging. And that means ensuring our culture is inclusive for everyone – our colleagues, customers and communities."

Paul Friston, Inclusion & Diversity Executive Sponsor

If you have a disability or learning difficulty and require alternative arrangements, please call us on 0845 300 3725 so we can assess your needs. Alternatively, contact your preferred store directly to discuss your personal circumstances.


Would you mind if we bragged for a moment? The fact we care about our colleagues and what they want hasn’t gone unnoticed. We’re proud of the employer awards we’ve won as a result. Now it’s your turn to bring home some well-deserved recognition.

  • Times Top 50 Employer for Women 2020
  • Indeed Top Rated UK Workplace 2019
  • Linkedin Top Companies to work for 2019
  • Engagement Team of the year – Engagement Excellence Awards 2019
  • Grand Prix – Engagement Excellence Awards 2019
  • Best Employee Share Plan Outcome Following a Major Corporate Change - Proshare Awards
  • Excellence in Recruitment Communications – Graduate Campaign - The RAD Awards 2020
  • Winner of Innovation in Attraction Award – Institute of Student Employers 2019
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