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PageGroup

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Steve Ingham, CEO, PageGroup

At PageGroup, we create opportunities for people to reach their potential. This includes our clients, candidates and employees. Our company values of passion, determination, work as a team, enjoying what we do and making a difference are as evident now as they have ever been and are an integral part of our business.

Since launching our business in the UK in 1976, we've developed into one of the world's leading recruitment companies. With operations in 36 countries, PageGroup provides recruitment services and career opportunities on a local, regional and global level.

At the core of the Group's strategy is a focus on organic growth.  Our business model has proved itself through economic cycles and as the business has expanded and diversified across the world in multiple industry sectors and professional disciplines.

Diversity and Inclusion

At PageGroup, we are committed to promoting equal opportunities and inclusion in the workplace - as an employer, a provider of services and even through our suppliers. We ensure that everyone is valued and respected and that their selection for recruitment, training or promotion is always based on professional merit.

We’re committed to promoting inclusion at work both at PageGroup and through our clients and candidates. Our internal resourcing department ensures a wide representation of candidates across all areas of diversity and we've built diversity and inclusion content into all our training programmes, developed coaching sessions, lunch and learns, focus groups and supporting networks of champions.

It's a huge part of our success that our people feel valued and that we understand and add value to the markets we recruit into on behalf of our clients. We work closely with our clients, sourcing and recruiting from a truly diverse talent pool to support their diversity strategies and provide them with the best possible candidates for their roles.

We know that a diverse team brings different perspectives and insight to our business, generating creativity, problem-solving and sustainability that wouldn’t otherwise be possible. We're continually improving our understanding and refining our approach to support our truly inclusive working environment.

We started our D&I journey back in 2012 and here are the highlights of our achievements to date.  

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The Prince's Responsible Business Network
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Clear Assured Gold

 

To find out more about our commitment to Diversity & Inclusion in the UK, visit our website

Here is our CEO, Steve Ingham, talking about Disability in the Workplace

IDPWD - 14 million disabled people in UK https://vimeo.com/483184055/4fe445d935

IDPWD - disabled people can add value to the work place https://vimeo.com/483184280/60c0e7c2c3

IDPWD - disability pay gap https://vimeo.com/483184594/97be3ea40d

IDPWD - recruiting for disability https://vimeo.com/483184935/cb41ce143d

Kiran's Story

Kiran is a Senior Credit Controller for PageGroup. Here is her story.

When one has a disability, where do you start to explain what it is like and how it affects day-to-day life...

Both of my parents had some degree of deafness towards their senior years, but neither of them wore hearing aids, possibly more due to them having problems with the English language so not being able to explain exactly what they were experiencing. This was something my siblings and I could never appreciate, until I was diagnosed with it myself.

Being deaf or hard of hearing can mean different things to people. People can suffer from deafness at many levels, from mild to severe, and there are various ways to describe the types of hearing loss. I have moderate hearing which means I need to wear hearing aids.

Those who know me are probably thinking ‘What?’ For a long time I was reluctant to seek help and would make every effort to avoid even discussing my hearing impairment. However, I began missing out on conversations with friends and family, and would sometimes just sit there and smile because it was simpler to do that, than to say something wrong. Yes – I have to admit, loss of hearing can be a lonely place when everyone is having a conversation and you have no idea what is being discussed. The volume on the TV was hitting an all-time LOUD and many arguments over “you need to do something about it!” took place.

In my role as a Credit Controller, so much of my time is spent on the phone - but how was I supposed to do that if I couldn’t hear people properly? My manager Karen Willis would often share instructions that would be important to my job, but she had to call me over especially to make sure I had understood what was being said. All because of my poor hearing, yet still I never said anything. Karen picked up on my hearing loss on many occasions and knew that something was wrong. She encouraged me to acknowledge my impairment and take gradual steps, driving me to toward getting some help. At times we would laugh together about the situation, which helped me feel that it was ok talk about it.

Finally, in November last year I started wearing hearing aids, and also got a ‘special friend’ called ‘Roger Pen’ to help with my hearing. The pen contains a wireless microphone, offers the best speech understanding in noise and over distance, and even has Bluetooth connectivity. I also have special head-sets that cut out unwanted noise and enable me to do my job with great ease. And now I sit where I can see people approaching me, so that I can see their faces. My friends and colleagues now know I am not ignoring them when they call out to me, so they just tap me if I don’t respond.

The world of hearing is infinitely better for me now, for which I am eternally grateful. Deafness for me is no longer a lonely place.

Thank you for taking the time to read my story.