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Tesco

Everyone's Welcome

At Tesco, inclusion means that Everyone’s Welcome.  Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.

Diversity and inclusion have always been at the heart of Tesco.  It is embedded in our values: we treat people how they want to be treated.  We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Networks

The people we meet each day make our lives interesting, whether we’re at work or at home. We know how important it is to network, so that’s why colleagues in Tesco come together to create networks where people can chat and find out how others manage their careers, meet people in different areas of the business or even just share ideas. Some of our key networks are highlighted above and include LGBTQ+, BAME, Women at Tesco, Armed Forces at Tesco and Disability at Tesco.

We also have The Family Network which is a community of colleagues created to support each other before, during or on return from maternity, adoption or shared parental leave. It’s a friendly environment to share experiences and learning, offer advice, discuss any challenges and help each other take advantage of all the colleague benefits. It also helps colleagues stay connected during the time they’re away from the office, and helps them transition back to work.

Many older people wish to remain in work or semi-retire and our customers really value older people's experience. Recently we have formed The Retired Colleague Community brought together by Alumni and Retired Staff Associations (RSA) which enables colleagues to keep in touch with Tesco during their retirement.

Disability Network

Disability at Tesco aims to provide colleagues with the platform and a voice to make real change and show that everyone is welcome at Tesco.

Disability at Tesco was founded to help inspire and enable all colleagues with disabilities in their lives. The network aims to provide colleagues with the platform and a voice to make real change and show that everyone is welcome at Tesco. The focus is not only on supporting colleagues and developing talent, but also supporting the business to be a proud ‘disability confident’ employer.

Our Vision

• Every decision we make at Tesco should consider those with a disability - whether a colleague or customer

Our Objectives

• Colleagues: at each stage of the colleague lifecycle there should be clear support for colleagues with a disability 
• Customer: continue the changes to meet the needs of customers with a disability

How we support our colleagues and customers with hidden disabilities

As one of the UK’s largest retailers we’re committed to supporting all our customers, including around 12 million people in the UK currently living with a disability – some visible, and some hidden.

To help us make each shopping trip a little easier,  the Sunflower Lanyard initiative has been rolled out to all of our UK stores – helping customers with hidden disabilities to signal that they may need some assistance, and providing colleagues with extra confidence in offering help.

We’ve trialed the lanyard in selected stores and have seen how these small gestures really can make a huge difference to the shopping experience.

We’ve signed up to the Valuable 500 commitment, a global movement helping to put disability inclusion onto the business leadership agenda. It is really important that everyone feels welcome at Tesco, whether they are shopping or working with us. It is something that has been on our business agenda for some time now and as part of the Valuable 500, we will be sharing our commitment to continue making Tesco a more accessible place for everyone.

Lisa's story

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I have been with the company since 2018 and I have bipolar disorder.

I am a trained psychologist but I was unable to continue with this career path as I was becoming unwell so frequently.  Working at Tesco brings me a certain comfort and as such I haven’t had any of the periods of extended sickness that I used to struggle with. The support I receive working here is fantastic, not to mention my line manager who is brilliant.

I have previously spent long periods of time in and out of hospital with my condition which has made holding down a job particularly difficult. Tesco have given me the support and confidence I need to enable me to work in a team who understand and support me through the good times as well as the bad.

My manager is quick to realise when I need that support and is great at offering it when needed. There are times when even just a 10 minute chat away from the shop floor has alleviated my concerns and anxiety if I am having a tricky day.

I love to be able to help others with similar conditions and raise awareness with my colleagues so they also know how they can help someone going through anything similar. In the past, I have stood at the front of the store when we have been running mental health awareness campaigns and spoken to our customers.

Kay Roberts (Lisa’s Manager): Lisa is fantastic! She has been an amazing addition to my store and she is always keen to tell her story and engage others around the struggles of mental health. Because I am aware of Lisa’s disability, it allows me to support her when needed.