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111 Health Advisor- Taunton

Posted: 8 Oct 2020 Closes: 6 Nov 2020
Taunton, United Kingdom £8.82 per hour + enhancements
Permanent & Full-time NHS_Vyu9HFQFLXfH

111 Health Advisor- Taunton

Job Reference: J320-OPS0280

Employer: Location: Taunton Salary: £8.82 per hour + enhancements

111 Health Advisor

Taunton

OPS-0280

Devon Doctors Group is currently recruiting for Call Advisors to work within our Integrated Urgent Care Services at our offices based in Taunton. There is full and part time hours available which will include 3 weekends a month and a mixture of in-hours and evenings as this is a 24/7 365 days a year service. We have full and part time opportunities available.

About the position:

NHS 111 is a fundamental part of the Devon Integrated Urgent Care Service (IUCS) which is a non-emergency telephone service providing patient's advice to the most appropriate urgent care service they require. As a call advisor, you will be answering inbound calls from members of the public and health care professionals in need of medical advice by directing them to the most appropriate urgent care. You will be responsible to ensure that all calls are answered promptly, accurately and professionally in line with the performance standards.

Who we are looking for:

Successful candidates for this position must;
  • Have local geographical knowledge
  • Experience in customer facing environment
  • Excellent telephone manner
  • Excellent verbal and written communication skills
  • Excellent keyboard skills
  • Maintain a positive attitude
  • Have the ability to record information accurately and correctly.
What you'll receive in return:
  • £8.82 per hour
  • 22 days holiday (plus bank holidays) pro rata
  • Pension Scheme
  • Cycle to work scheme
  • 1 Paid volunteering day per year
  • Perkbox
Why Devon Doctors?

Devon Doctors Group has been delivering urgent primary care in Devon to an exceptional standard for twenty two years. Our sister companies, Access Health and Access Dental also offer a range of dentistry and primary care services across the Peninsula.

We are committed to being an inclusive employer with a diverse workforce. We encourage applications from people from all backgrounds, cultures and experiences to contribute to the diversity of our organisation.

To find out more about this position please contact the recruitment team on 01392 823156 or ddooh.clinicalworkforce@nhs.net

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