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Account Executive

Posted: 21 Jan 2022 Closes: 20 Feb 2022
Jakarta, Indonesia Competitive
Permanent & Full-time KAN_R051696

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

Understand People. Inspire Growth.

Kantar

Worldpanel Division

Account Executive (6 months contract, convertible to permanent)

South Jakarta, Indonesia

Kantar is the world's leading evidence-based insights and consulting company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks, our innovative analytics and technology, we help our clients understand people and inspire growth.

Purpose of the role

Assists the Associate Account Manager (AAM), Account Manager (AM) or Senior Account Manager (SAM) in managing client requirements

Role deliverables:

Client Management
  • Conducts standard checks to ensure that deliverables are error-free
  • Prepares top line reports or regular deliverables for submission to clients
  • Assists in the preparation of summaries in the top line reports
  • Joins AAM/AM/SAM in discussions with clients and takes down notes on their needs/study objectives
  • Discusses details of client's requirements with AAM/AM/SAM
  • Keeps AAM/AM/SAM updated on the status of client requirement
  • Prepares presentations for clients (TNS template, legend, animation, summaries, comments)
  • Does internal follow-up within 1 week after presentation
  • Schedules internal meetings with Operations team to discuss timetables for each client requirement.
  • Ensures that client is billed for the total cost
  • Conducts desk research to enhance analysis of data.

Documentation and Presentation
  • Archives all working files for security measure
  • Documents internal and external minutes of the meeting
  • Responsible for accomplishment of internal forms such as database forms, World Panel Online (WPO) forms
  • Assists in the preparation of the final report
  • Coordinates with client on date of presentation
  • Attends and assists AAM/AM/SAM during client presentation and meetings
  • Coordinates internally with Admin/Finance on the requirements of the subscription
  • Facilitates sending of Customer Satisfaction Survey to clients in coordination with Executive Assistant

Scope of the role:

Relationship with Clients:
  • Understands what is the level of service committed with the clients
  • Learns and understands the market of your clients (structure, major trends, main players, latest launches, key initiatives)
  • Understands the current business issues
  • Be in the loop of client news
  • Participates in client briefing sessions
  • Practices good face-to-face communication with client contacts

Relationship with Operations:
  • Handles itemisation
  • New launch update
  • Direct contact with OP team to solve all problems related to diary and database (DB re-run, itemisation renew)
  • Maintains close coordination with the related Dictionary handler (DE)
  • Creates a database delivery schedule and adheres to it
  • Uses and help develops software applications (ie. Macros...) to handle dataset efficiently
  • Ensures that data requirements are met.

Knowledge and skills required:
  • College degree in any of the following - Communication Research, Marketing, Statistics, Math, Economics, Management, Psychology or any related discipline.
  • Knowledge of various statistical and analytical techniques and/or tools is an advantage.
  • Proficient in MS PowerPoint, Excel and Word
  • Demonstrates intellectual and professional integrity.
  • Good networking skills and service orientation.
  • Innovative, adaptable and flexible.
  • Able to work independently with minimal supervision.
  • Articulate at conveying ideas, both oral and written.
  • Good presentation skills
  • A fast learner, good in numbers and attentive to details

Experience: 1-2 years or Fresh graduates are welcome!

Location
Jakarta, Menara Standard CharteredIndonesia

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
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