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Account Manager, Israeli Market

Posted: 30 Apr 2021 Closes: 30 May 2021
Dublin, Ireland Competitive
Permanent & Full-time 44670532

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps (Instagram, Whats App, FB Audience etc) and services we're building a different kind of company, a company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring them closer together.
At Facebook, supporting our employees is a core part of how we do business. From our generous benefits to our robust diversity programs, we're focused on empowering all our employees to live life to the fullest and bring their best selves to work, each and every day. We're proud of our supportive and inclusive culture and our International Headquarter benefits from over 100 different nationalities. We are dedicated to making Facebook welcoming to everyone who comes to work with us and we actively seek to recruit people with different backgrounds and experiences to help us build better products, make better decisions and better serve our clients.
To bring the world closer together, diversity is a must-have for Facebook, not an option. We encourage people with different backgrounds and experiences to help us build better products, make better decisions and better serve our clients. Facebook is seeking an exceptional account manager focused on consultative sales that can forge powerful client relationships that deliver outsized results on ambitious targets. People joining our team will have an outstanding opportunity to build deep client relationships as part of the centralised EMEA Global Business Group team.
The Global Business Group (GBG) contributes directly to this mission by connecting businesses with customers on Facebook, helping them to maximize the return for their investment on our platforms. We succeed when we help our customers grow their businesses, create jobs and power their local communities.
The role of the Account Manager will be to establish, own and manage a portfolio of clients, focusing on driving revenue and best practice adoption by understanding their customers challenges and recommending tailored account plans & solutions that will help clients grow their business. The ideal candidate will do this by delivering strategic advice to drive client success, customer education and customer satisfaction. The ideal candidate will also have an appetite for identifying and executing opportunities to drive growth and success for their portfolio of clients. Success in this position requires a strong consultative approach, the ability to thrive in a centralized sales environment, an ability to identify and unlock opportunities for growth, strong analytical skills, with a focus on scaling success to other clients where possible and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.This position is based in Facebook's EMEA Headquarters in Dublin.

Account Manager, Israeli Market Responsibilities


  • Develop powerful client relationships that deliver impactful results on ambitious quarterly targets

  • Help achieve client strategy, continuous improvement and knowledge sharing initiatives

  • Analyse data to identify trends to enhance our customer support processes and improve team efficiency

  • Optimize campaigns and identify programmatic ways to do this at scale

  • Be the lead point contact for any and all matters specific to your portfolio of clients

  • Identify opportunities to enhance ad products and the client experience

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly

  • Drive education of the Facebook family of apps across the portfolio of client to enable success

  • Represent Facebook at conferences, events or through web

Minimum Qualifications


  • 3+ years previous experience in customer sales, agency account management or consulting

  • Ability to build trust and drive executive level conversations with clients helping to grow their companies through a consultative sales approach

  • Communication and presentation skills

  • Collaborative approach, ability to adapt to a fast-paced, international work environment with a passion for making an impact

  • Identify and leverage trends within industry of expertise/focus

  • Critical thinking, analytical skills with a proactive mind-set

  • Ability to effectively prioritize tasks and manage time

  • Fluency in Hebrew and English

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.

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