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Account Manager, New Zealand

Posted: 12 Apr 2021 Closes: 12 May 2021
New Zealand Competitive
Permanent & Full-time RSC_6662396112

ROLE PURPOSE

Responsibility for optimising sales income from all accounts within a specified "Account Portfolio/ Sales Territory", an RS Account (Field Sales) Manager strives to become the first point of contact for a customer to address all their purchasing requirements. Primary focus is on building effective relationships within account portfolio of high opportunity accounts to gain a clear understanding of current and future needs and drive significant incremental sales. There is also a need to identify and support other opportunities for growth in the territory in conjunction with the wider sales and marketing teams.

ENVIRONMENT
  • This job is remote, and can be based in Auckland or in Hamilton, New Zealand.
KEY ACCOUNTABILTIES
  • Deliver the Portfolio/Territory Sales Plan in conjunction with local and national strategies while exceeding targets within budget.
  • Work collaboratively with Account Executive Team Partner, to drive sales and marketing initiatives.
  • Maintain CRM data is up to date on a daily basis, Call Plans, Call objectives, Call outcomes and data contact maintenance.
  • Ensure customer segmentation and geography is managed, maintained and covered on a rotation basis.
  • Prepare, plan and assist site roadshows and expos on and off customer sites.
  • Provide monthly reports on targets, KPM, customer activity , market forces and competition
  • Develop an internal and external network of business partners, fostering good team work within a best practice environment.
  • Develop knowledge of RS's product ranges, technologies, sales practices and procedures and value added services
  • Maybe required to support and cover line manager in times of absence.
DIMENSIONS
  • Achieve and exceed account portfolio and territory revenue targets
  • Use discounts to secure incremental business within specified guidelines
  • Manage the Customer Database
PERSON SPECIFICATION
  • Relevant Technical experience/qualification and/or sales experience within a technical HSL High service level business to business environment
  • Self-motivated with an ability to work independently in a remote areas and able work on own initiative
  • Results driven, with focus on profit margin
  • Commercial awareness, particularly around cost of acquisition/profitability and procurement trends
  • E-commerce knowledge/experience
  • Sales and negotiation skills and techniques
  • Account management experience.
  • Store and supply agreement/contract experience
  • The ability to cross reference products using specifications and technical parameters
  • Excellent verbal and written communication and interpersonal skills
  • Strong planning, prioritisation and time management skills
  • IT literate with good working knowledge of Microsoft Office, especially Excel and experience of using a CRM
  • Customer focused attitude (internal and/or external).
  • Demonstrate the ability to build and maintain internal and external relationships at all levels.

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