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Administrative Assistant

Posted: 5 Oct 2020 Closes: 3 Nov 2020
Highlands House, Tunbridge Wells, United Kingdom £18,005 - £19,337 pa
Permanent & Full-time NHS_epRUhZO4PXFC

Administrative Assistant

Job Reference: 380-GS099

Employer: Department: Community Mental Health - Administration Location: Highlands House, Tunbridge Wells Salary: £18,005 - £19,337 pa

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Innovation is one of our core values and that is demonstrated in some of our award-winning teams.

Our Peer Support Workforce has gained local and national acclaim for working alongside people accessing our services and embodies the reality of recovering lives

Indulge your research interests with our enthusiastic team, who are involved in a whole host of national and home-grown studies with the potential to shape future healthcare.

There are exciting times ahead in 2020 when the Kent and Medway Medical School is set to open, collaboration between Canterbury Christ Church University and the University of Kent with KMPT one of the NHS partners, inspiring the next generation of medical professionals.

We are also at the forefront of partnership working, an integral part of the Sustainability and Transformation Partnership, looking at the way forward for sustainable health and social care.

KMPT is creating an environment for equal opportunities for all, where we can ALL be ourselves.

We take pride in our services - which are underpinned by our values:
  • Respect
  • Openness
  • Accountability
  • Working together
  • Innovation
  • Excellence
The Role

The following post has become available within KMPT for a dynamic, self-motivated forward thinking Administration Assistant.

The ideal candidate will be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent and will possess strong customer service skills, a professional and confident telephone manner, good organisational and keyboard skills and reception experience. Some experience in clinical or document typing would be an advantage. They will also require a good working knowledge of Microsoft Office packages and be able to remain calm and professional when faced with changing or challenging situations.

At interview you will be required to undertake numeracy, literacy and typing tests.

For an informal chat please contact Jane Pratt or Susan Willis on 01892 709211

For further details / informal visits contact:

NameJane PrattJob titleAdministration Co-ordinatorEmail addressjane.pratt3@nhs.netTelephone number01892 709211

KMPT Staff Benefits:

NHS pension scheme Your employer pays 14.3% towards your pension and life assurance benefits.

Annual leave for Agenda for ChangeOn appointment to NHS 27 days for full time or pro rata if part time
After 5 years NHS service 29 days full time or pro rata if part time
After 10 years NHS service 33 days full time or pro rata if part time
Plus bank holidays that's up to 41 days - more than 8 weeks paid time off!

Medical staff have national Terms and Conditions.

Recommend a friend campaign. Existing KMPT employees could refer a friend from outside of the Trust to the roles below and can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals

Flexible working. Job share, term time working, flexible shifts etc. Just ask and we will try to help.

New starter bonus. We value our nurses and the skills they bring therefore we offer New Hire Bonus of £1200 pro rata for band 5 and 6 nursing staff.

Induction. KMPT provides comprehensive Induction programme to support new employees. This ranges from 2 days to 4 weeks dependent on role (not always consecutive days). You may need to travel across site includes Canterbury, Maidstone and Dartford.

Probation Period. New employees external to KMPT are subject to a six month probationary period.

Disclosure and Barring Service Check. Certain roles are subject to criminal record check. You may be required submission of completed Disclosure form to be made to the Disclosure and Barring Service.

In cases where we receive high volume of applications for a post, we reserve the right to bring the closing date forward.

Your application will be imported from the NHS Jobs website into the trac.jobs recruitment system which we use for managing our recruitment. You will not be able to track the progress of your application through the NHS Jobs website. You will not receive messages or notifications about your job application from NHS Jobs.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here

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