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Agile Delivery Manager, UKIT

Posted: 10 Jun 2021 Closes: 11 Jul 2021
Manchester Competitive
Permanent & Full-time PwC_189278WD

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

An Agile Delivery Manager is accountable for the performance of the team.
  • Build and maintain teams, ensuring they are motivated, collaborating and working well
  • Identify obstacles and help the team to overcome them
  • Focus the team on what is most important to the delivery of products and services
  • Encourage and facilitate continuous improvement of the delivery team
  • Coach and mentor both team members and others to apply the most appropriate agileand lean tools and techniques
  • The complexity or breadth of products or teams will vary in this role, depending on thecontext.

What skills they need;

You know about and can lead on a range of Agile andLean tools and techniques, with an ability to coachwithin and outside of your team. You can represent and be an advocate for these tools and techniques.You are innovative and ensure that you are up-to-datewith the latest trends. You can establish a feedback loop for teams; you can take responsibility for thetranslation and measurement of value (what you putin and what you will get out) and how this relates toUK IT, Line of Service (LoS) and Firmwide goals andthe user needs. You can ensure the team has asituational awareness of work and priorities acrossthe team. You can ensure that working practices areiterated to achieve effective delivery.

Drivesteams and sets the pace, ensuring teams are workingtowards delivery commitments. Able to engage in elements of risk management such as effectivelymanaging and tracking the mitigation of risks. Able tomanage various dependencies across teams as a whole.

Able to challenge andimprove disproportionate organisational processeswhere it impacts the pace of the team. Able to identify
what works best for the team and when to utilisecertain processes. Understands that all steps in aprocess must add value. Able to influence and make positive changes to the organisation. Able toencourage continuous improvement in team ways ofworking.

Able to take a continuous approach to planning,forecasting, estimating, managing uncertainty, metricsand measurements, contingency planning and roadmapping. Able to communicate the plan, planningassumptions and progress to a range of stakeholders.Maintains the cadence of delivery and manages the relationships between different people within andacross teams.

Able to build successful delivery teams andunderstand team styles and how people worktogether. Able to maintain, influence and motivate ateam. Understands the importance of psychologicalsafety, being able to give and receive feedback, andfacilitating the feedback loop. Ensures the health ofthe team and can facilitate conflict resolution,accelerating team performance. Able to ensure theteam is transparent and that the work is understoodexternally. Able to create an open and collaborativeenvironment (both physically and virtually) to work in,be flexible, adaptable and have a willingness to learn.

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?
The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here:

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
If you would like help and advice about applying for this role please visit the Career Hive

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If you would like help and advice about applying for this role please visit the Career Hive