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Amazon Shipping: Salesforce Administrator

Posted: 7 Nov 2020 Closes: 7 Dec 2020
GB, London Competitive
Permanent & Full-time -804552749


This is an opportunity to join an early-stage team in Amazon Logistics to launch a new and innovative business in the B2C shipping space. Amazon Shipping is seeking a Sales Operations Manager to partner with the business to build and maintain our Salesforce platform. This candidate would be responsible for managing key elements of our CRM system, which includes ongoing support and continuous improvement. The successful candidate should have a good Salesforce and Pardot technical skill set, be able to prioritize multiple work streams, communicate effectively, execute in a fast paced environment and be eager to learn.

Key Responsibilities
· Act as a strategic advisor to Sales leaders, leveraging data to develop business insights and develop Sales tools and processes.
· Configuration of all new and existing features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
· Partner with global business stakeholders to proactively identify, drive, and build Salesforce/Pardot feature enhancements and system customizations that solve business needs.


· Salesforce Administrator certification or equivalent experience
· Couple of years of hands-on Salesforce configuration experience
· Exntesive experience in Sales Operations
· Experience with Salesforce configuration options, data model / architecture, and security requirements
· Experience with Salesforce change management
· Strong analytical thinking, verbal and written communication, and process improvement skills
· Experience coaching and developing others and establishing effective mechanisms to manage a team


· Experience in Sales Strategy, Finance, or other related fields
· Able to operate successfully in a lean, fast-paced organization which will scale quickly
· Experience working with an enterprise-level instance
· Previous experience implementing and configuring Pardot, Marketing Cloud, and/or other marketing automation tools
· Certified Administrator (ADM-201), Advanced Administrator (ADM-211 or ADM-301) or equivalent experience
· Project management and/or business process management certification
· Experience using Salesforce data tools (Data Loader)
· Advanced Excel skills
Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age


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