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Analytical Officer (Primary Care)

Posted: 1 Oct 2020 Closes: 31 Oct 2020
Jenner House, Chippenham, United Kingdom £31,365 - £37,890 per annum
Permanent & Full-time NHS_SzphyXN8yPfw

Analytical Officer (Primary Care)

Job Reference: 990-1-EI3259-SW

Employer: Location: Jenner House, Chippenham Salary: £31,365 - £37,890 per annum

Our Organisation

NHS England and NHS Improvement came together on 1 April 2019 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have an 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.

We are jointly committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

NHS England and Improvement is expanding their analytical capacity and are looking to recruit an Analytical Officer

The role will work across the Primary Care and Public Health Teams within the South West to provide information, monitoring and reporting across our direct and delegated commissioning portfolio. The role will have strong links with the regional Performance Analytical Team for peer support and networking and will provide occasional analytical support within that team.

Examples of work include:
  • Developing performance metrics to understand how patients experience the NHS - This also includes monitoring performance and identifying reasons for changes and variation in performance.
  • Assisting with how the NHS plans for its delivery of services
  • Deep dive pieces of analysis - these are multiple and varied in their topic and method applied.
  • Mapping and projecting demand for NHS services and required capacity over the course of the year and future years.
For this role, the key skills we are looking for include:
  • You need to be inquisitive and methodical in applying analytical skills. This may include interpretation of data, evaluation, modelling and forecasting as needed. As an analyst you will know how to use techniques appropriately and have a degree in a numerate area or evidence of equivalent experience.
  • You need to apply technical skills - We currently use a mix of SQL, VBA, R & Tableau to work directly with large data sets and produce analysis at scale. As an analyst you'll need to be familiar with using technical tools or show keenness to learn these.
  • You need to be comfortable working with data and evidence - The NHS has a multitude of large data sets. Experience in NHS data sources is welcome, although transferrable skills are considered.
  • You will need to building relationships & networks. Our analysis and advice is needed to influence the design of the NHS and support those taking difficult decisions. You need to be able to work to a brief to deliver timely analysis.
  • You need great communication skills. You will be able to communicate your analysis, both verbally and in written forms.
While a healthcare background is beneficial, it is not essential. You could bring transferrable experience and skills with intelligence and data, or you might have a huge experience in healthcare but haven't quite developed the technical skills. If you have the right numerate background and can demonstrate the right aptitude, please do apply as we can support training and development.

We welcome applications from all backgrounds and are open to considering flexible working arrangements. You will be expected to demonstrate the NHS England and Improvement values: working together for patients, respect and dignity, commitment to quality of care, compassion, improving lives, and everyone counts. Above all, you will be part of the team, kind and supportive of others.

LOCATION: South West Offices.

At interview - you'll be asked to interpret and present some of our data to show your interpretation and communication skills.

For further details / informal visits contact:

Name - Elsa Brown

Email address -

Our commitments to you

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

Please note that we currently do not accept applications via CV or recruitment agencies.

The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on or 0300 330 1369.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

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