Skip to main content

Apprentice Administration Support

Posted: 16 Oct 2020 Closes: 14 Nov 2020
London, United Kingdom £16,858 pa inc
Internship NHS_fyW6cvgrZmvp

Apprentice Administration Support

Job Reference: 290-CPPH-096

Employer: Department: Patient Experience Location: St Mary's Hospital, London Salary: £16,858 pa inc

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of 12,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, The Royal Marsden NHS Foundation Trust and The Royal Brompton & Harefield NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

14 Month fixed term apprenticeship leading to a substantive post subject to satisfactory performance.

The post is based on the St Mary's Hospital site, in Paddington, however will require you to work across all of our hospital sites on a regular basis.

I'm so proud of what I've achieved

"I really wanted a job that meant I contributed to society and I have definitely found it with this role. Being almost 30, I thought I might be too old for an apprenticeship, but I'm so proud of what I've achieved so far."Iyesha, A&E Administrator Apprentice

We are an NHS Trust of 10,000 staff, providing care for around one million people every year, across our five hospitals and a growing number of community services in north west London.

That creates a lot of administration and requires a lot of organising! Exciting opportunities exist for apprenticeships that will enable you to develop your skills to manage and prioritise workloads, liaising closely with other administration staff and management in the team. It will also provide you with a unique insight into what it takes to keep five busy hospitals running efficiently.

Our programme will help you work towards achieving a Customer Service Practitioner (Level 2) Apprenticeship. There is also a comprehensive workplace training programme to support your development, extend your skills and complement your on-the-job learning. The basic hours are 37.5 per week.

At Imperial College Healthcare you'll be working with leading clinicians pushing the boundaries in patient care. You'll benefit from a career development programme, a staff recognition scheme and a range of other extras such as our cycle to work scheme and a season ticket loan.

Applicants must demonstrate excellent communication and IT skills, and be organised, proactive and self-motivated. If successful, you will be required to complete a standard DBS disclosure.

You must be able to attend the whole virtual interview event between 9am and 3pm on 30th October 2020.

Please complete the application and answer the additional questions only.

For further details / informal visits contact:

Michelle Shaw, Office Manager - Patient Experience Team:

At Imperial College Healthcare NHS Trust you can achieve extraordinary things with extraordinary people. You'll be working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include opportunities for career development, flexible working and wellbeing, plus a staff recognition scheme. Also, take advantage of optional benefits including the cycle to work and car lease schemes, season ticket loan or membership options for onsite leisure facilities.

All of our hospitals have quick transport access to the Westfield shopping and leisure centre, the West End and a range of local bars, cafes and restaurants - ideal for team socials!


Please note once the vacancy that you have applied for has closed your application will be transferred to the Trac Recruitment System and you can expect emails from this site.

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

To stay safe in your job search we recommend that you visit SAFERjobs ( ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the for information on common scams and to get free, expert advice for a safer job search.


Share Job