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Assistant Analyst, Talent Development

Posted: 26 Apr 2021 Closes: 27 May 2021
London, GB Competitive
Fixed term & Part time EBR_20784

This is a part-time position totalling 16 hours per week of which four hours are to be worked on a Friday.

Purpose of Job

A key role in the Talent Development team, providing professional administrative support and coordination across talent development processes and programmes and other talent management initiatives.


The Talent Development team is responsible for all aspects of Learning, Training and Development across the Bank. This role supports the team to deliver efficient and effective processes and initiatives and primarily provides day to day support to the Talent Development team with scope to support other initiatives as required.

Accountabilities & Responsibilities

  • Act as first point of contact for all general Talent Development enquiries via email or AskHR/Service Now.
  • Manage the coordination of external providers, venues and internal clients to ensure the smooth running of workshops (virtual and classroom), training solutions and ad hoc Talent events.
  • Create, manage and maintain the Bank-wide training calendar, working closely with the Talent Development team and HRBPs to anticipate learning requirements and demand and identify over- and undersubscribed events on a frequent basis and advertise where necessary.
  • Oversee all the logistics of dedicated talent solutions, for classroom delivery - ensuring rooms are prepared, meeting and greeting external trainers, organising catering, liaising with our global offices as required. Adapting the logistics as necessary for virtual sessions. Budget management.
  • Manage and update the Learning Management System (LMS), approve participation requests and manage cancellations and replacements. Act as primary point of contact for any LMS issues and system upgrades or changes of system subject to HRIS strategy. Use LinkedIn Learning to activate new employees and curate content.
  • Provide support to Team Development and Management /Leadership programmes, to coordinate nominations, invitations, acceptances and Action Learning Sets.
  • Develop, maintain and produce ongoing talent development reporting and training records. Use infographics to share findings.
  • Prepare sponsorship letters for employees requesting funding to study for external qualifications and maintain register of sponsored students.
  • Ensure all course material is accurate and current and delegates receive joining instructions and pre-work and follow-up work in good time.
  • Manage the evaluation of programmes, ensuring evaluation is consistently used and regular reviews are carried out. Identify any issues and work with the team to resolve.
  • Provide administrative support to the Talent Development team as required.

Knowledge, Skills, Experience & Qualifications

  • Exceptional organisational skills, able to multitask and demonstrate an attention to detail.
  • Highly proficient with Outlook, Excel, Word and Power-point and the ability to work with varying bespoke IT packages, e.g. LMS, meeting room booking system, collaboration tools, SAP, Office 365.
  • Experience of working in a Talent Management/Learning & Development team in a global organisation preferred but not essential
  • Ability to build strong working relationships, engaging with key stakeholders, influencing and challenging as appropriate. Outstanding interpersonal and communication skills, dealing with a range of queries and potential issues from staff at all levels across the Bank, HR colleagues and suppliers.
  • Customer service orientation
  • Continuous improvement mindset
  • Flexible and agile approach
  • A pro-active, solution-driven approach is essential, with the ability to work independently, taking the initiative to solve customer and team issues as appropriate. The ability to deliver to timescales is a must. An understanding of budgets and a good level of numerical literacy.
  • Work experience in an international corporate environment, demonstrating awareness of cultural complexities, preferably involving the EBRD region.
  • Knowledge of Success Factors would be an advantage

Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working.

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