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Assistant Service Manager

Posted: 7 Oct 2020 Closes: 5 Nov 2020
City Road, London, United Kingdom £29,888 - £36,738 per annum (inc HCAS)
Permanent & Full-time NHS_rSwIuQZim3WP

Assistant Service Manager

Job Reference: 273-DC-5668

Employer: Department: Outpatients Location: City Road, London Salary: £29,888 - £36,738 per annum (inc HCAS)

Exceptional new opportunities at Moorfields

Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research and education. We are true pioneers in the fight to cure blindness. Every year we treat more than 750,000 patients at City Road in central London and at 30 satellites, and, in partnership with the UCL Institute of Ophthalmology, we lead one of the most impactful ophthalmic research programmes in the world. We train many of the leading eye care clinicians in the UK and internationally, and have a global reputation for quality and professionalism in ophthalmic care. In addition, Moorfields operates two commercial businesses whose profits support our NHS work: Moorfields Private and Moorfields UAE.

The Moorfields Way is to be caring, organised, excellent and inclusive, and we expect all applicants for our posts to commit to upholding these values.

An exciting opportunity has arisen within the City Road division of Moorfields Eye Hospital. We are looking to recruit an Assistant Service Manager to our Adnexal and Ocular Oncology Services.

You will be an integral member of the multidisciplinary team and will provide leadership to the administrative and clerical team for your service. You will work closely with the service manager and will be responsible for the operational management and the effective delivery of services including outpatients and admissions, ensuring compliance with national waiting time standards.

You will have the ability to work independently as well as part of a multi-disciplinary team. You will be a key member of staff and will be integral to the success of the hospital, thanks to your interactions with both clinical staff and patients. You will manage a team of outpatient supervisors and clinic coordinators, ensuring that excellent customer service is provided to our patients, and key performance indicators are met.

We are looking for a motivated, enthusiastic person who will adhere to the trust values of caring, organised, excellent and inclusive. In return we can offer training and development, a friendly working environment and high levels of work satisfaction. Alongside all this, there are excellent opportunities for progression within the Trust.


This post will be subject to a probationary period of 6 months.

During the probationary period, your suitability for continued employment will be assessed and provided a satisfactory standard is achieved and maintained, your employment will be confirmed. The probationary period may be extended

Or your employment terminated either during or at the end of probation, in line with the trust Probationary Policy. For the duration of the probation period, the notice period will be in line with contractual obligations on either side.

For further details / informal visits contact:

Nilema Hoque, Service Manager - Adnexal and Ocular Oncology

Email -

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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