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Bank Administrator

Posted: 2 Oct 2020 Closes: 1 Nov 2020
Oldham, United Kingdom 9.20
Permanent & Full-time NHS_C45BAJCw5Ycd

Bank Administrator

Job Reference: 834-200002BM

Employer: Location: Oldham Salary: 9.20

BankAdministrator Oldham £9.92 per hour At Virgin Care our approach to delivering healthcare services is innovative, refreshing and above all caring. We are committed to putting patient care first and we are looking for dedicated professionals who share our values and our passion for delivering quality care. We provide and contract for front-line NHS and social care services across England and have treated millions of people since 2006. We aim to make a lasting positive difference to the quality of care people receive. So, if that is what gets you out of bed in the morning, read on. Our vacancy Our service is based in Oldham, we aim to deliver first class care to patients in the community for a range of conditions. Our work is crucial to the local community as we aim to prevent hospital care for our patients. Working alongside our team of dedicated professionals including Consultants, Nurses, Health Care assistant and the administration team. The team has a great professional support network which includes regular interaction and team meetings allowing us to grow, learn and develop together. Our Administrator will be an active member of this team.
Our Administrator will manage the flow of referrals from Primary Care and contact patients to arrange appointments and provide a central point of communication and co-ordination for clinical staff and patients within the clinics. The role will also involve:
  • To provide a first point of contact, answering telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgment to establish the priority of issues and taking action as appropriate.
  • To liaise with Consultants, Doctors, Nurses and other members of the team to provide a quality service for the patients.
  • To deal with incoming correspondence, using initiative as appropriate.
  • To ensure all correspondence to patients, GPs and hospitals is processed in a timely manner.
  • To perform office duties including faxing, typing, filing and other duties as required.
  • To book patient appointments.
  • Perform clinic prepping procedures in order to ensure all information is accessible for clinicians
  • Contact patients ahead of appointments to remind them of their appointments
  • Attaching documentation to the clinical system
  • Cancelling patient appointments where requested.
  • Comply with safeguarding training, local safeguarding policies and procedures.
You The essential qualities we are looking for in our applicants are:
  • Are Proactive and positive
  • able to communicate with patients and make them feel at ease
  • Experience relevant to particular post is preferred
  • Good communication and time management skills
  • Ability to use clinical systems would be preferable
  • A flexible approach to work with the ability to work across a team rota (please specify what hours are required here)
The rewards As a valued member of the team, we'll offer you a competitive salary of £9.92 per hour including ongoing training and development and good quality working conditions. Working for Virgin Care comes with additional benefits - these include use of the Virgin tribe card which offers discounts on many products including up to 40% off Virgin flights, discounts on Virgin holidays and a host of other savings. Virgin Care is a vibrant organisation committed to progressive, continuous improvement within a thriving team. If our Administrator role appeals, you have the qualities we are looking for, share our values and feel excited by the prospect of what we can do for your career then we'd love to hear from you. Virgin Care are committed to equal opportunities and welcome a broad diversity of talent to apply. Virgin Care Limited reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.

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