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BRS -Operational Restructuring (Credit and Collections), Manager

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_205281WD-int

A career in our Operational Restructuring practice, within Deals Business Restructuring Services, will provide you with the opportunity to support our clients survive an imminent crisis or simply fix gaps in their organisation. In joining, you'll help clients, among other things, reduce balance sheet stress, generate cash and reduce costs or refinance to find the best source of capital to support their business objectives. Whatever the solution, we help them manage road blocks until the job is done.Our team provides organisations with pragmatic solutions for operational restructuring and resource management for a swift recovery and sustained future success. You'll work on performing short term cash flow reviews, advising on capital management, and assisting with stakeholder negotiations and restructuring methodologies.
About the team

Our Business Restructuring Services (BRS) practice is currently the largest restructuring practice in the UK operating from 23 offices. Within BRS, our Operational Restructuring practitioners work alongside Senior Executives to drive operational change at pace whether it be to reduce cost as a means of protecting margins, responding to a crisis, to generate cash or to realise the value of a deal or transaction.

We develop and implement realistic and pragmatic plans by applying restructuring and stakeholder management skills, functional knowledge, and proprietary assets and tools to support Executives in making difficult decisions and driving through change in a short timeframe.

About the role

We are currently growing our Working Capital optimisation team and are looking for experienced candidates with practical experience of managing improvement / transformation projects within the Credit & Collections cycle to join us. We are looking for people who are passionate about what they do and are able to transfer their knowledge, skills and enthusiasm to help develop the wider team.

Our approach typically involves working closely with clients to diagnose the key issues then develop a sustainable solution and implement it, usually under tight time constraints. A key focus on any assignment is transferring skills and knowledge to clients so that the solution is embedded and owned by them.

We're looking for an experienced Manager to join the team in London. We'd expect candidates to be willing to work in both the public and private sectors, developing expertise in operational restructuring across both sectors.

You would also be expected to focus mainly on working capital improvements areas focussed on Credit & Collections, building on your previous experience and expertise, but could also be required to work on any of the various project types that we undertake.

Your responsibilities will include:
  • Reviewing of working capital cycles in a business, and (often rapid) diagnostic of key issues and areas for concern
  • Rapidly understanding key business processes and working capital requirements
  • Undertaking financial analysis of opportunities for working capital reduction, within context of commercial requirements of business
  • Developing practical action plans to address working capital opportunities
  • Working alongside management to implement and support project plans
  • Conducting post implementation reviews and monitoring of performance improvement
  • Assessing capabilities of operational and management teams within an organisation and identification of skill gaps
  • Tracking and evaluating of working capital performance
  • Preparation of presentations and/or reports to key stakeholders (e.g. Board level/management)
You will also be expected to actively contribute to the development of our team by:
  • Active leading team's marketing efforts (both internal and external) which range from preparing marketing material through to organising marketing events or joining one of the internal Channels to take our message to other parts of the firm
  • Leading Company, sector and market research and analysis using a wide variety of information sources
  • Managing a diverse and inclusive team.
  • Coaching and acting as a role model for the junior members of the team.
Essential Skills and Experience
  • An excellent academic record, educated to at least degree level
  • Additional professional qualification beneficial (but not necessary)
  • Membership of professional institute (e.g. CICM) beneficial (but not necessary)
  • Sound financial analysis skills
  • Strong commercial awareness and business analysis skills
  • Strong interpersonal skills and comfortable communicating with all levels
  • Significant operational credit management and credit control experience (covering all day to day aspects including credit assessment, account maintenance, contact with customers, Very close liaison with other departments, Expedite resolution of customer queries, Provide input to customer credit line and payment terms decision process, Assist with the preparation of cash forecast, Prepare data for the Collection Manager for weekly/monthly reporting)
  • Experience of leading large credit control / collections teams
  • Experience of specific credit & collections technology / workflows
  • Experience of managing working capital improvement / cost reduction programmes in either public or private sector
  • Experience of a range of sectors or specific expertise in a broad market sector
  • Preferably previous experience in or exposure to complex stakeholder environments (with stakeholders such as Credit Control, Purchasing, Manufacturing, Supply Chain Management, etc)
  • Ability to manage and motivate others, where required in the role
  • Flexibility in terms of diverse industries and role
  • Willingness to participate in marketing and business development, demonstrating a proactive approach to the marketplace

Whilst under current COVID-19 restrictions, the way in which we are working with clients has changed. We are primarily working remotely (with a small number of our team working from client sites) and as a team are working in line with the firm's and government's policies. As changes are made to the firm and national policies, it is anticipated that our working practices will continue to evolve and return to close working with our clients.

You will, therefore, need to be willing to travel and be flexible around your working location. This could require working away from your base office location on a regular basis and regular overnight stays may be required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients
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