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Business Support Administrator

Posted: 7 Oct 2020 Closes: 5 Nov 2020
Cardiff, United Kingdom £21,892 - £24,157 per annum
Temporary NHS_KEKDT4GXefSo

Business Support Administrator

Job Reference: 120-AC568-1020

Employer: Department: Administration Location: Negotiable at interview, Cardiff, Mold, Pontypool, Swansea Salary: £21,892 - £24,157 per annum

NHS Wales Informatics Services has a large portfolio of information and technical service programmes and projects, which will enable a digital future and the modern services needed by NHS Wales, health and care professionals, patients and citizens.

NWIS is the first organisation in the UK to receive the new "British Standard for Valuing People"

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English


"NHS Wales Informatics Service - we support the improvement of patient care through collaborative provision of high-quality information, systems and technologies; 'Once for Wales'." Our aim is to modernise health service delivery, promoting new ways of working through better access to information and knowledge for shared decision making.

An exciting opportunity has arisen for a talented, enthusiastic and motivated individual to join the Information Services Directorate in the role of Business Support Administrator within our Business Development Team.

What you'll be doing

The successful candidate will join the Business Development Team to provide comprehensive, confidential administrative, clerical and business support, to include elements of project support within Information Services.

What we are looking for?

We are looking for candidates who can demonstrate proven experience and strong skills in the following areas: -
  • Excellent interpersonal, communication and organisational skills.
  • Providing a diary management service with the ability to resolve conflicting diary appointments and schedules.
  • Manage, organise and support the planning of complex meetings, events and conferences.
  • Taking and transcribing informal and formal minutes
  • Provide an effective and efficient professional service when liaising with colleagues, partners and the public.
  • Project support skills - able to monitor progress against defined aspects of projects and business processes, identifying problems or opportunities, and take the necessary action.
Good problem-solving skills and the ability to work under pressure

Why join us?
  • You're interested in job security tied to a good salary and pension bundle.
  • We offer opportunities for continuous professional development, with in-house training, workshops and seminars as well as using external training providers.
  • The NHS has great staff benefits
  • automatic membership of the NHS pension scheme
  • 27 days paid leave plus bank holidays (pro rata)
  • Childcare vouchers and flexible working hours
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing Date: 18/10/2020

For further details / informal visits contact:

Name: Shirley Hughes

Job title: Business Development Support Manager

Email address:

Additional contact information

Trevor Hughes, Business Development Manager, email

Applicants that require a Tier 2 (General) Certificate of Sponsorship are welcome and will be considered alongside all other applications but will be subject to satisfying the resident labour market test, unless an exemption applies. Compliance with all other guidance set by the UK Visas and Immigration (UKVI) and Immigration rules, is also required. For further information please visit the UKVI website.

Please note that if your successful employment is subject to a Time Limited Right to Work, then the tenure of your contract of employment will be limited to reflect your Right to Work

Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

For further information regarding NHS Wales Informatics Service please see our website:

Please note that the inbox is not monitored. If you have any queries please contact the Recruitment Helpdesk on 02920 905353.

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