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Business Support Advisor

Posted: 9 Oct 2020 Closes: 7 Nov 2020
Great Western Hospital, Swindon, United Kingdom £18,005 - £19,337 pa
Permanent & Full-time NHS_E8A5SNqcAuL4

Business Support Advisor

Job Reference: 249-SCH-2689780

Employer: Department: Swindon Intermediate Care Centre Location: Great Western Hospital, Swindon Salary: £18,005 - £19,337 pa

Great Western Hospitals NHS Foundation Trust (GWH) is forward-looking, friendly and focused on providing a wide range of excellent healthcare services to patients in Swindon and the surrounding area. We provide services in the acute hospital, in the community and in primary care; caring for over 1.2 million contacts every year. We have recently taken over the provision of two GP practices and are excited for the future as we work towards a completely integrated healthcare system in Swindon.

We value the diversity of our colleagues and actively champion an inclusive culture. We have a workforce of 5,200 and are committed to helping our colleagues achieve a work/life balance and proudly offer supportive, inclusive and family friendly employment with an on-site nursery available and flexible working policies. You'll be joining a great team in a great place, where your commitment will be genuinely valued, your skills respected, and your ambition rewarded.

Whether you already live here, or are thinking of relocating, you'll find Swindon is a great place to live and work, offering a countryside, modern shopping hubs, great schools and accessible transport links - we are less than a mile from Junction 15 of the M4, and there's a great bus service from the town centre to the hospital.

We are looking for a great team player to join our admin service in SwICC.

You must be highly motivated and enthusiastic to join our small but very busy team, able to cope with variable demands at any one time along with the ability to work independently.

Working alongside the ward multidisciplinary teams, you would be admitting and discharging patients using dedicated IT Systems; booking transport for outpatient clinics and discharges and performing a wide variety of admin tasks to ensure a smooth patient experience through the system. Flexibility is key as is a "can do "attitude. You are very likely to be the 1st point of contact for visitors and staff so you must be friendly and approachable.

The successful candidate may be located at either the SwICC Wards or Sunflower Ward, which is located offsite in the Old Town area of Swindon, so access to your own transport or a willingness to use public transport would be advantageous.

You must be confident, an excellent communicator, and able to work with, and challenge, existing procedures and processes within the Team. You need an eye for detail and be able to work to tight deadlines. Previous experience in a healthcare setting would be very valuable and experience of Microsoft Office is essential. Customer Services experience would also be advantageous.

In return, we can offer you a friendly working environment and the necessary support to fulfill this very demanding role.

Currently shift pattern is Mon-Friday but you may need to be flexible working some weekends

For further details / informal visits contact:

NameMaria GalloEmail addressMaria.gallo1@nhs.netTelephone number01793 605531

  • If we receive a high volume of applications, we may close adverts prior to the published closing date.
  • The Trust is a Disability Confident Employer. All applicants who have a disability can opt to be considered under the guaranteed interview scheme which means that providing they meet the minimum essential criteria for the post, they will be offered an interview.
  • The salary stated is the full time equivalent; part time candidates will receive a pro rata salary.
  • Current employees should be aware that this post is advertised as a GWH post and appointment ends any TUPE protection.
  • We are committed to safer recruitment practices to protect children, young people and vulnerable adults. As part of the organisation's commitment to Safer Recruitment, candidates may request copies of relevant policies & procedures by contacting Recruitment.
  • Candidates requiring Tier 2 sponsorship to work in the UK are welcomed & will be considered alongside all other applications. It is unlikely that the Trust will be able to satisfy the Resident Labour Market Test where there is a suitably qualified and skilled EU/EEA candidate available for work & in these circumstances, an overseas candidate will not be offered the post. A self-assessment for the likelihood of obtaining a Certificate of Sponsorship for the post applied for is available on the UKBA website.
  • From 1st Oct 2020 when applying via NHS Jobs, your application will be imported into our preferred Third party recruitment system. All information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through NHS jobs & furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. By applying for this post you are agreeing to The Great Western Hospitals Trust transferring information contained in this application into TRAC. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.

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