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Campaign manager

Posted: 21 Dec 2020 Closes: 20 Jan 2021
Surrey, United Kingdom Competitive
Permanent & Full-time PBM_743999728878470

Company Description

An exciting opportunity has arisen to work across one of Digitas's largest clients.

A combination of remote working, agency office (White City, London) and client office (Chertsey, Surrey) in the short term, transitioning to the majority of time at clients office in the longer term (TBC)

The role will be part of a Publicis Groupe team working with teams from Digitas, BBH and Starcom to deliver best in class Customer Marketing and CRM for our client.

This is an exciting time for someone to join the team and to help transform how we deliver game changing CRM for one of our fastest growing clients. This role is a great opportunity for someone who is excited about working for a leading global digital agency whilst being day to day with our clients in their office in Surrey.

Partnering with stakeholders across the business, we're looking for a strong Campaign Manager who is passionate about technology and keen to be part of an agency and team with ambitious ideas.

Working as a critical point of contact and a core part of the team, the role of campaign manager is to provide direct support to the client team in a role that straddles both internal client stakeholder management whilst driving digital CRM projects.

The successful candidate will report directly into an Account Director and work alongside all departments within the agency such as Creative, Data and Strategy

Job Description


• Critical client point of contact and a core part of the client and Digitas / Publicis teams.
• Working closely with the Account Director you will be responsible for the briefing, delivery and execution of planned and ad hoc digital CRM campaigns
• Working with key clients you will understand and interpret their brief, challenging the ask when necessary to ensure we are always delivering the best solution, pulling in other members of the team as and when required
• Working with the client and agency team you will develop data driven campaigns that deliver the best experience for their consumers
• Working with the data team you will support data strategy development to ensure the optimum audience for CRM communications
• Experience working in cross-functional project teams.
• Good project management skills are essential. You must be able to run projects from end-to-end, and to have a strong knowledge of the progress of all projects your team is working on at any given time.
• You'll be competent with financial systems, estimating/reconciling own projects and ensuring projects are delivered within budget, with a good eye for detail
• You'll be comfortable presenting creative work to clients, taking and challenging feedback when necessary
• You'll be skilled in writing and contributing to briefs, as well as interpreting information and developing insights to assist in the planning/creative process.



•Experience in a digital agency CRM team or a data driven clientside CRM role
•Proven ability of building strong relationships across a multitude of departments, disciplines and levels of stakeholder
•Able to manage a multitude of projects, prioritising to ensure the agency is always delivering against the client's latest needs
•Able to be an essential member of the client team while always supporting the agencies approach and delivering against the agencies agenda
•Proven ability of handling creative development projects including brief writing and presenting creative work to clients
•Knowledge or experience of Adobe Campaign or another CRM platform is desirable

Additional Information

'Diversity and inclusion is a core part of our DNA at Publicis UK. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfullydiverse employee group irrelevant of their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion fuels our creativity and innovation, it enables us to be closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

Publicis Groupe UK

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