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Care and Quality Administrator

Posted: 8 Oct 2020 Closes: 6 Nov 2020
Peacock Healthcare, 428 Carlton Hill, Nottingham NG4 1HQ, United Kingdom £10.25 per hour
Permanent & Full-time NHS_TJRIQDMeFyt1

Care and Quality Administrator

Job Reference: 880-NPCS-1020-2346

Employer: Department: GP Practice Location: Peacock Healthcare, 428 Carlton Hill, Nottingham NG4 1HQ Salary: £10.25 per hour

PICS is the employer for this role. PICS is a local company wholly owned by GPs, specialising in community-based care, and run for the benefit of patients.


We have an exciting opportunity for an enthusiastic Care and Quality Administrator to join our dynamic team. This permanent position is well suited to an individual who is enthusiastic about providing high quality Administration.

Based within Peacock Healthcare, you will work closely with our Care and Quality team, to support and improve upon the excellent services that we provide to our Patients.

  • To monitor the practices performance against QoF compliance on a monthly, quarterly and annual basis
  • To monitor compliance with local and national enhanced services and be responsible for compiling and submitting quarterly and annual claims
  • To design, run searches and clinical information ready for audit and review by the clinical team, on a monthly basis, quarterly and annual basis
  • Support and work with the clinical team to identify areas for improvement in data quality
  • Assist all the clinical team with the capturing of patient related data
  • To act as the Patient Carer's Champion. Coordinates the identification and support of carers within that practice. Act as a voice for carers within the practice and be a key point of contact for carer information within the general practice which they work.
  • Arrange and attend important Multiple Disciplinary Team Meetings, Safeguarding and End of life meetings
  • Standard Grade Mathematics and English or equivalent
  • Experience of team work, using own initiative and customer service
  • Good communication skills
  • Desirable - experience of working within a General Practice Reception environment
A more exhaustive list of job responsibilities and necessary skills, experience and qualifications can be found in our Job Description and Person Specification.

  • Auto Enrolment to the NHS Pension Scheme or an alternative government based scheme (based on eligibility)
  • Attractive salaries (dependent on experience and qualifications) - referenced to Agenda for Change
  • Access to NHS IT systems
  • Annual leave entitlement references Agenda for Change
    • On Appointment - 27 days plus 8 days bank holiday entitlement
    • After 5 years' - 29 days plus 8 days bank holiday entitlement
    • After 10 years' - 33 days plus 8 days bank holiday entitlement
  • Recognition of previous NHS service for Annual leave and sickness pay
  • Working towards gaining Best Company Accreditation
You can contact Kelly Julian, on 07572016537 or for an informal discussion or a visit to the surgery to have a look around and meet the team there.

  • All applications are to be made via NHS Jobs - CVs will not be accepted.
  • Please note that applications received after the closing date will not normally be considered.
  • Applicants who have not heard from us with seven days of the closing date can assume that they have not been successful.
  • By submitting an application you consent to your personal data being shared for the purposes of recruitment.


All reference requests will be made to your employer/previous employers' HR Department, covering the previous 3 years of employment.

We actively promote equal opportunities and positively encourage applications from suitably qualified and eligible people regardless of sex, race, religion, sexual orientation or disability.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment.

Applicants will be subject to robust safer recruitment processes. All staff with patient contact will need to have gained clearance through an enhanced DBS check prior to working in these roles. All posts are subject to a probationary period.
Please note interview expenses are not subsidised or reimbursed by this organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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