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Case Information Officer

Posted: 8 Apr 2021 Closes: 22 Apr 2021
City of London, London Up to GBP24181.75 per annum + including London Weighting
Permanent & Full-time 3173_1617888423

Victim Support in London is looking for a highly motivated individual to join their team as a Case Information Officer to support the delivery of the London Victim and Witness Service.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of the role is to support the provision of high quality holistic support to all victims and witnesses of crime referred to Victim Support whether by the Police another agency or self-referred.

The role of the Case Information Officer is integral to the processing of referrals, liaising with Witness Care Unit's and other criminal justice agencies to ensure victims & witnesses are kept fully up to date with the progression of their case by passing on relevant information to caseworkers within the London Victim and Witness Service and updating Victim Support's case management system.

The successful candidate will have a proven track record of supporting service delivery in a statutory, voluntary or community work setting and experience of undertaking administrative tasks in an efficient and methodical way. Experience and/or knowledge of the Criminal Justice System is desirable.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.


Victim Support

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