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Client Solutions Manager, Luxury

Posted: 18 Dec 2020 Closes: 17 Jan 2021
Paris, France Competitive
Permanent & Full-time FBK_824863891698293

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


We're seeking a Client Solutions Manager (CSM) to join our Global Marketing Solutions team. Based in Paris, the CSM will be part of French team, which provides marketing solutions to a range of EMEA based multi-channel and online advertisers.The CSM is a strategic and enthusiastic solution-driver who puts Facebook customers at the core of everything they do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, the CSM is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required Skills

  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners)
  • Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solution (derive actionable insights, synthesize results into recommendations)
  • Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations).
  • In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
  • Work and collaborate with diverse group of internal cross functional teams
  • Able to present in front of C-Level representatives at key clients
  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners)
  • Has used ad tech technologies and understands how to implement them for an effective and efficient marketing strategy
  • Has a deep knowledge of (Digital) Marketing, Technology, and accompanying Facebook solutions
  • Customer and Industry Knowledge

Minimum Qualification

  • Strong ad tech background and analytical expertise
  • Experience working directly with marketing, media and/or consulting companies
  • Experience aligning solutions and measurement to client business objectives
  • Strong project management abilities, with experience completing projects with minimal direction with high attention to detail
  • Experience supporting the execution of account growth strategy and action plans as part of a team
  • Fluent in French and English

Preferred Qualification

  • Bachelor's or Master's level degree preferred
  • Brand or consultancy background preferred
  • Extensive experience as a Facebook user and familiarity with Facebook's ad products preferred


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