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Collaboration Engineer

Posted: 11 Sep 2020 Closes: 11 Nov 2020
London Competitive
Permanent & Full-time itv/200001H1


Collaboration Engineer


12 month FTC


Closing date: Friday the 25th of September

Why you should join us…


We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity.

We will be a digitally led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose.

This role will support the Collaboration Team in successful delivery of the departmental projects and operational objectives including but not limited to email security, storage migrations, G-Suite migrations and G-suite Roadmap Releases.

You will need to be passionate about technology and collaboration, with strong technical troubleshooting / analytical skills in the realm of email. You will have agile ways of working (Scrum/Kanban) and be comfortable with presenting complex and technical information simply, and in appropriate formats, to facilitate decision making. You will have the ability to self manage and plan activities to ensure deadlines are met and issues are highlighted early. You will build strong working relationships with team members and senior stakeholders, being proactive and having a self-motivated approach/positive attitude.

Some Key Responsibilities:

  • Subject matter expert in Google G-suite Email and Drive.

  • Technical implementation of collaboration tools, features and enhancements from G-Suite, Slack, Trello and others.

  • Assist with the delivery of Email & security enhancements.

  • Liaising with the Services Manager to ensure successful execution of project activities.

  • Liaising between technology and the business and translating technical requirements into clear language.

  • Preparing relevant business change artifacts such as impact assessments to facilitate obtaining approvals for change

  • Interacting with technical staff and suppliers to ensure the changes are raised and implemented correctly and in a timely manner

  • Defining and running tools to track and report on the progress of projects.

  • Troubleshooting issues and liaison with Support Teams.

  • Data Analysis & reporting across all activities.

  • Evaluating new features of collaboration tools in use.

To be considered for this opportunity you will need to demonstrate the following skills:

  • Preferably has a good understanding about email technology and has a deep understanding of email routing/authentication protocols.

  • Experience of Google Enterprise would be advantageous but not essential

  • Experience of working within a project team, contributing to successful delivery

  • Understanding of Change Management and approval processes.

  • Experience of working in Agile delivery environments

  • Experience of working closely with both technical experts and business stakeholders, and of being the conduit between these disciplines

  • Media industry experience preferred but not essential

Closing Date: Friday the 25th of September

Find out more about our benefits

We want to be the most flexible employer in Media. We offer Smart working - whatever your preference, we will support you to ensure we provide you the right environment/  work/ life balance

We reach millions of people everyday, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do.  Find out more here 

Candidates who declared a disability and meet the minimum criteria will be invited to an interview - find out more here. We're happy to discuss any additional support you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require additional support... our email is


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