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Compliance Assistant

Posted: 27 Oct 2020 Closes: 25 Nov 2020
London, England, United Kingdom Competitive
Permanent & Full-time MTF_DFD63A83E3


At MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partnerships. To achieve our ambition, we capitalise on our unique combination of technical savviness and global innovation mixed with curated content.


We bring together a modern edit of over 700 established and new generation designers. Founded over 30 years ago as a brick and mortar store, we transitioned online in 2012. In 2017, APAX Partners acquired a majority stake in MATCHESFASHION, fuelling our expansion. We now ship to 176 countries, have over 70 million site visits and 95% of our sales are online with the majority of sales made internationally.

We have a global website, mobile apps, retail stores, private shopping, VIP events and 24/7 customer care and MyStylist teams. We have offices in the UK and Hong Kong. In London, our head office is based in The Shard, our brand new creative hub is in Here East and last year we launched No.5 Carlos Place, a completely new retail concept combining digital and physical interaction.

We lead the way, moving our industry forward, and we are always looking for talented individuals to come in and inspire the world with us.


Diversity and Inclusion is a priority for MATCHESFASHION - we delight customers around the world and so it's important that our team represents our customers.

We want to attract the very best talent and create an inclusive environment that celebrates the diversity of our people and enables them to do the best work of their careers. We recognise the world is not a perfect place and that bias exists, which is why we take a focused approach in this area and are are committed to ensuring that all our people processes are equitable.

We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.


We are looking for the right candidate with a "can do attitude", good team player, willingness to learn and thrive in the role. Someone who can work independently doing the tasks assigned, but also ensuring accuracy on the work is a priority. Attention to detail is key.

  • Compliance duties:
  • Support Line Manager on assigned tasks.
  • Support on Brexit project and Global Duty Drawback projects
  • Support on compliance requirements for the implementation of new carriers
  • Support on the implementation of new ways of working and processes across the Department
  • Work with the wider team on the creation of department SOP's
  • Reporting and data gathering for different areas of the department
  • Vendor data management for classification of products.

  • Work with the compliance coordinator on events and shipping documentation, daily US shipping process and reporting and daily Customer Care queries and reports


  • Understanding of customs procedures, including export documentation requirements and ATA Carnet, Duty rates and Import duties
  • Understanding of customs classification and tariff codes for clothing, footwear and clothing accessories would be an advantage, but full training will be given in this area if required
  • An understanding of warehouse and logistics and arranging freight collections both UK and to/from International destinations working with multiple freight forwarders and couriers
  • Knowledge of the international shipping terms (Incoterms)
  • Strong attention to detail with a strives for excellence
  • Ability to manage and coordinate changing priorities, understand 'what good looks like', and capable of planning and multi-tasking to complete assignments.
  • Analytical approach to problem solving and excellent Microsoft Excel and Microsoft Word skills.
  • Demonstrate experience of working in a fast-paced operational environment individually and as part of a professional team.


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