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Counter Fraud Officer

Posted: 14 Jun 2022 Closes: 4 Jul 2022
Gloucester, South West £27,130
Permanent & Full-time hm-land-registry/20220614165601

Would you like to help HM Land Registry (HMLR) deliver its ambitious new Counter Fraud Strategy – which will play a fundamental role in protecting the Land Register, a key part of the national economic infrastructure?

This is an exciting opportunity available in Gloucester, with a minimum requirement of 26 hours per week for part time hours up to full time hours of 37 hours per week.

Whilst HM Land Registry are in the process of developing a hybrid working culture, allowing employees to work both in a home and office environment, whilst meeting customer and organisational needs, there can be no guarantee that hybrid working will be available within CFG in the long term. The successful candidate will have an opportunity to realise any of these benefits, although initial induction into the role and training will require 100% face to face attendance in Gloucester. Induction is planned over a period of 6 months (extendable where required) and the degree of office attendance required will be reviewed over the course of this and may be amended based upon individual progress.

Some travel and overnight stays may be required to other HM Land Registry offices for internal meetings or training subject to current government guidance, and this should be taken into account when applying.

HMLR ensures people’s land and property rights are guaranteed and protected in one of the most active property markets in the world. As part of our highly regarded Counter Fraud Group (CFG) you could be contributing to this important and exciting work every day, operating against the ever-evolving, ever-changing fraud threat HMLR faces.

Counter Fraud Group plays a critical part in protecting the integrity of the register and undertakes an important role in the HMLR counter fraud strategy. The role involves cross departmental working, assessment of fraud risk and identification of risk controls, analysis of data and a need to understand fraud related issues.

The successful candidate will be able to analyse and evaluate data from various designated sources and produce appropriate outcomes to defend against fraud or illegality. You will deliver and assist in the development of counter-fraud policy and strategy within HMLR and to further the counter fraud strategy. You will work towards a relevant counter-fraud qualification and develop yourself against Government Counter Fraud Standards.


Your main duties will include:

• To analyse, evaluate record and disseminate data using systems and processes as required including producing reports and intelligence products in compliance with internal and legislative data handling restrictions
• To accurately maintain the CFG databases
• To help create systems, processes and strategies for fraud prevention and investigation
• To work with internal stakeholders to ensure a good working relationship and proportional response to fraud prevention
• To liaise with other counter-fraud organisations, including the preparation of intelligence and evidential products in compliance with appropriate legislation
• Assist senior officers when required
• Administrative duties
• Other duties as required

You will be accountable for:

• Making sure relevant information is accurately recorded and managed in accordance with strict security principles
• Researching and creating products and outcomes which can be easily communicated to relevant parties
• Liaising with internal stakeholders, law enforcement agencies, other counter-fraud organisations and internal partners where appropriate
• Creating and / or improving policy, practice and procedure for work relating to the main duties (subject to consultation with the team)
• The accurate and effective investigation of internally and externally sourced information
• The complete and accurate recording of data, including linking of information where appropriate
• The standard of reports drafted and data capture
• The accuracy, timeliness and appropriateness of information given to stakeholders
• The quality and effectiveness of stakeholder engagement
• Adherence to relevant legislation in the collation and recording of data

To meet the requirements of this role, you will have:

• 2 GCSE’s in Mathematics and English Language at Grade C/Level 4 or above or an equivalent qualification (O-Level at Grade C or above, CSE at Grade 1)
• Ability to manage multiple tasks to tight deadlines and high standards, demonstrating excellent organisational and prioritisation skills
• A proven ability to work well in a team
• Experience of collaborative working
• Intermediate level knowledge of MS Office applications (Word, Excel, Access and PowerPoint)
• Excellent written and oral communication skills
• Excellent numerical and analytical skills – with good attention to detail
• Experience of cross-group working
• Ability to write reports or demonstrate the potential to achieve this skill

For more information about this position, please see the attached candidate pack.


• 2 GCSE’s in Mathematics and English Language at Grade C/Level 4 or above or an equivalent qualification (O-Level at Grade C or above, CSE at Grade 1)


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Making Effective Decisions
  • Managing a Quality Service


HM Land Registry offers competitive terms, conditions and benefits. We actively encourage career progression, training and development. You will have access to Civil Service pension and benefits arrangements, as well as flexible working – exactly what you would expect from a progressive employer such as the Civil Service.

Things you need to know


Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

This is a role in the Counter Fraud Group which is a confidential business unit. You should not discuss details of the role or your application with anyone other than a partner or a close relative during any part or after the process.

Candidates should ensure they read the attached candidate pack fully before submitting an application.

You will be asked to complete a short application form in the first instance and sit three tests:

• The Civil Service Verbal Test (CSVT)
• The Civil Service Numerical Test (CSNT), and
• The Civil Service Judgement Test (CSJT)

Should you be successful you will be asked to complete the full application form.

At this stage of the process you will be asked to provide a CV and statement of suitability (in no more than 1250 words), where you will be asked to demonstrate how you meet the essential criteria listed below:

• Excellent numerical and analytical skills – with good attention to detail
• Ability to manage multiple tasks to tight deadlines and high standards, demonstrating excellent organisational and prioritisation skills
• A proven ability to work well in a team
• Good working knowledge of MS Office applications (Word, Excel, Access and PowerPoint)

An initial sift of your personal statement will be conducted against the essential criteria listed above. In the event of us having a large quantity of applications we will sift on the leading criteria; "Excellent numerical and analytical skills – with good attention to detail."

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.

The sift will take place shortly after the closing date. If successful at sift you will attend a blended interview and an analysis/intelligence based test, which will be held in the Gloucester Office week commencing Monday 18 July 2022 over a 2 week period. Please note this is subject to current government guidance and you will be notified of any changes to this if you are invited to an interview.

On the day of the interview, you will be invited to sit an analysis/intelligence based test prior to the interview, which will last for 60 minutes. The first ten minutes of the interview will be spent discussing the results of the test, followed by an assessment of the experience, behaviours and strengths.

We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strength questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working -

Candidates may refer to notes within their interview but they should be used as a prompt only.

Interview Venue: Gloucester Office (subject to current government guidance).

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

If you would like further information about the use of your personal data, please click on the link below:

Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

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