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Course Executive FTC

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_203359WD-int

Reporting to the Technical / Non-Technical Course Management Leader, the Course Executive is responsible for actively driving delivery of activities to enable implementation of L&D programmes.

The role

Responsible for converting programme designs into an implementation plan and accountable for the overall event management of T&D programmes, working in partnership with Course Managers and other key stakeholders.

Key aspects of this role will include
  • Provide expert advice on logistics and on effective use and presentation of learning on our learning management system (LMS)
  • Identify and source suitable training locations, as well as ongoing monitoring (such as quality, external spend and value for money)
  • Source suitable tutors/facilitators/ key speakers where applicable
  • Ensure joining instructions (or other communications) are written and printing shipments are complete where applicable
  • Work with external supplier management to ensure that contracts are in place and rates are negotiated (where applicable)
  • Operate as primary link into Conduent to drive execution of administrative tasks and respond to queries
  • Ensure operations are standardised and simplified wherever possible
  • Ensure adequate processes are in place to match supply and demand for the programmes in line with the budget (including proactively monitoring and managing managing pathways, audience capacity, pipelines/waitlists)
  • Maintain accurate records of programme participation (including for internal and external audit purposes)
  • Produce operational and evaluation reports for analysis
  • Work comfortably as part of a virtual team and develop/maintain effective business and peer relationships.


  • Excellent project management, time & organisational skills
  • Good numerical and analytical skills with an intermediate knowledge of excel
  • Goal orientated - maintaining focus on agreed objectives and deliverable
  • Commercially orientated - keeping commercial aspects continually in mind when taking actions or making decisions
  • Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team
  • Proven ability to manage and prioritise projects and work to deadlines
  • Proven ability to build and maintain good relationships
  • Proven ability to communicate confidently and effectively, both in written and verbal form
  • Effectively use online collaboration tools (e.g. intranet, online meetings and Google@Work)
  • Positive, can do attitude, particularly when dealing with ambiguity.
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