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Creative Design Strategist

Posted: 13 Jan 2021 Closes: 12 Feb 2021
USA, United States of America Competitive
Permanent & Full-time SHL_JR002010

The Company:

SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

We anticipate, and help organizations solve, their most pressing talent challenges. Our science, innovation, rigor and commitment to proving business outcomes make us a trusted partner to organizations across the globe. SHL helps our customers win, and we need highly motivated people to join our dynamic global team. We're driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. More at

Do you enjoy tackling complex design challenges? Are you a creative thinker with a keen eye for visual design? SHL wants to hear from you!

The Role:

SHL is looking for a Creative Design Strategist to help us solve complex, systemic problems addressing innovation, change management, and user interface design for SHL's client and participant experiences. You'll define and execute projects as a collaborative leader, together with designers and stakeholders in Solutions, Product, Engineering, R&D and others.

As a Lead Creative Design Strategist at SHL, you will be joining a growing design team at an internationally respected organization going through an exciting digital transformation. You will be able to use your passion for design to inform the evolution of SHL's talent analytics platform, which helps global companies, attract, recruit, develop, and retain world-class talent. You will work with a global distributed team of design strategists, ux designers and ui designers as well as product managers, engineers and data scientists.

Your role in SHL's digital transformation will involve co-leading the evolution of user interfaces as well as scoping new design projects to support innovation.

UI Design: You will steer the evolution of our user interfaces for clients and their end users (i.e. candidates and employees) by guiding junior UI designers as they make important visual design decisions (color, typography, iconography, motion and microinteractions), helping to maintain and evolve our pattern libraries.

Design Strategy: You will participate in scoping projects, helping other strategists, product management directors and other stakeholders identify creative and innovative solutions to client problems and SHL market opportunities.

Key responsibilities:

  • Participate in scoping projects, understanding client/user needs and SHL opportunities in order to propose novel and creative solutions.
  • Think at a strategic level and envision solutions that leverage context, aspirations, and trends to identify opportunities and the envision means for achieving them.
  • Capture and synthesize diverse inputs, including domain knowledge, client and stakeholder perspectives, user needs, and market opportunities.
  • Effectively convey thinking and proposed solutions to internal stakeholders like Product Managers, R&D, Technology, and Product Marketing.
  • Serve in a creative lead role for design projects, helping UI junior designers make appropriate visual styling decisions.
  • Evolve SHL pattern libraries using sophisticated design language that includes illustration, image, typography, color, motion, and interaction.
  • Successfully project manage your own work queue, balancing multiple projects and deadlines and always keeping stakeholders informed.
  • When leading design projects, project manage design work by junior designers effectively.
  • Demonstrate curiosity - about SHL's customers, our evolving business, and key design and technology trends.
  • Share design experience and expertise with other colleagues on the UX team as and when opportunities arise.
  • Help develop thought leadership, share it with the community, and mentor junior team members.

Required Skills & Experience:

You should have a design-related bachelor's or master's degree and/or significant experience applying design to strategic problems, including experience in a creative or consulting firm working with corporate clients.

  • Examples of work, including visual design type projects
  • Excellent communication and teamwork skills
  • Proficient in industry tools such as Figma or Adobe Creative Suite
  • Exceptional attention to detail and quality
  • An enthusiastic and demonstrable understanding of the science of User Experience and User Centred Design
  • Experience with creating and delivering design projects
  • Experience contributing to proposals in ideation and concept design
  • A proactive, can-do attitude
  • Well versed in user experience methodologies and their applications.

Our Ideal Candidate might also have:
  • A background in Talent Acquisition, Talent Management, or other HR/business related fields
  • Experience designing and delivering SaaS products, with a particular focus on information architecture and navigation.

What SHL Can Offer You:
  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.
  • A comprehensive benefits package from day one.
  • Support, coaching, and on-the-job development to achieve career success.
  • The ability to engage, influence, and impact a broad array of the world's leading executives.

Candidates need to have the right to work in the location selected.


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