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Credit Controller (5 months maternity cover)

Posted: 3 Feb 2021 Closes: 3 May 2021
Manila Competitive
Permanent & Full-time JR005471

About Us

Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more. Our strength is in our employees, who hail from all different backgrounds and walks of life.


Our commitment to diversity and inclusion in the workplace

At the FT, we aim for employees across all regions to have a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.

Role Overview

This role is tasked to chase and collect payments from accounts that have garnered aged debt with the FT.

Key Responsibilities

1.     Manage debt collection and overdue debt reduction per assigned account.
2.     Perform application of receipts against correct invoices to maintain accurate customer statements of account.
3.     Track and reduce unapplied and unidentified receipts.
4.     Perform receipt write offs for bank charges, foreign exchange, etc.
5.     Monitor paid invoices entitled for commission payments on a daily basis.
6.     Perform collection and allocation reconciliation by providing and updating account trackers, reviews, and reports.
7.     Participate in and perform special tasks and projects whenever needed.

Experience/skills you need to be successful in this role?

Formal Education and/or Certification:
Graduate of any four-year business course preferably with units in Accounting.
Length and Type of Relevant Job Experience:
Relevant work experience on debt collection and accounts reconciliation.

Core Competencies:

  • Attention to Detail - Ability to notice both minute and pertinent details of transactions, situations and documents; thorough and conscientious when performing work

  • Customer Service – Ability to work with internal and external clients, assess needs, provide information or assistance, resolve concerns, or satisfy their expectations; committed to providing quality products and services.

  • Collaboration with Peers – Coordinates with teams across department, organisation, and global boundaries; Builds and maintains a broad network of relationships with the aim of promoting and developing the organisation

  • Communication Skills – Ability to convey clear and convincing oral and written communication to individuals or groups effectively taking into account the audience and nature of the information.

  • Problem Solving – Ability to identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives and make recommendations.

What’s in it for you? FT Benefits

Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working, medical cover, enhanced maternity & paternity packages and subsidised gym memberships. Full details of our benefits can be found here.

Further Information

The FT are committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accomodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help. 


Financial Times

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