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Customer Relationship Manager

Posted: 8 Sep 2020 Closes: 22 Sep 2020
Home £43,000 per annum
Permanent & Full-time RNI_REQ0000765

Customer Relationship Manager

Job description
The Business Services team are the commercial arm of RNIB. We work with commercial organisations to deliver inclusive, accessible and usable solutions for blind and partially sighted people.

We are looking for people to join our team as Customer Relationship Manager. The ideal candidate will be driven and experienced in managing high value relationships with commercial clients at a senior level. They will be highly skilled and professional Customer Relationship Managers who can target and win new business clients across our Business Services portfolio of products and services.

As our Customer Relationship Manager, you will support the development and realisation of the business development strategy to achieve profitable annual growth and meet related targets.

With extensive experience in account management at a senior level, you will be an active listener with a consultative sales approach. You will also be a professional and confident communicator face to face, over the phone and in writing who can provide client solutions and effectively manage their requirements.

A proven track record working in the print, digital, regulated or similar service sector is required. The role will involve travel throughout the UK.

If you would like to apply for this great job opportunity please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification). Guidance for completion can be found on each page of the application form

Job Description

Benefits Package

Appointment is subject to an Enhanced Criminal Records Check and relevant barred lists check.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV's, shortlisting and interviews and selection tests.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.


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