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Customs Broker

Posted: 2 Apr 2021 Closes: 2 May 2021
National Competitive
Permanent & Full-time 720753428

About us

PwC's Operate business delivers large operational and managed service solutions for clients to meet regulatory, risk and compliance challenges. With over 2000 staff deployed on large implementation and execution programmes, Operate brings together top talent with a distinctive mix of knowledge and skills. We support clients by providing staff augmentation services, delivering large scale operational programmes and managed solutions. We deliver our client work from a range of locations, providing our clients with cost-effective delivery, access to subject matter expertise and operational excellence disciplines for some of the biggest brands worldwide.

About the role

Due to the changes posed by Brexit, we are looking to bring in an experienced Customs Broker to join our growing team as a Subject Matter Expert (SME) and help us continue with our journey.

Key Responsibilities:
  • Directly responsible for the compliant production of UK export declarations, UK import declarations and the preparation and processing of corresponding documentation
  • Trouble-shooting, problem solving and proactively managing and helping to develop the compliance of the entire customs process, working with all necessary elements of the business to deliver compliance with the overall objective of achieving 100% compliance for all declarations created
  • Ensuring that customers are customs compliant and that documentation received is correct
  • Speaking to customers proactively, to assist them with their queries, sharing knowledge and expertise and instilling customer confidence
  • Consult with HMRC Agents to ease passage of goods through the Import and Export processes, when required
  • Working with the team daily to ensure all tasks are completed to satisfaction and on time
  • Ensuring the relevant branch personnel are adhering to the prescribed process and are performing the task to the highest level of compliance
  • Be involved in the initial training of new agents and their ongoing development.

Qualifications & Experience
  • Previous operational customs experience, processing declarations into CHIEF, ideally at supervisory level, in a freight forwarding, customs broker, customs agency or a customs department
  • Excellent practical knowledge of customs processes and regimes at an operational level
  • People person, who can clearly communicate, verbally and in writing
  • Has the ability to demonstrate a detailed understanding of key principles for the role e.g. import/export procedures, tariff classification and duty structures, valuation, origin, export controls and specialist regimes (for example, CFSP, IPR, OPR or similar).
  • Works effectively as part of a team, with a strong ethic to support and help in order to achieve team objectives as well as individual role objectives
Attributes
  • Good analytical skills, commercial aptitude and professionally sceptical mindset (ability to identify issues, understand complex problems, draw sound conclusions)
  • A strong desire to learn, a willingness to share knowledge and a strong team ethic
  • The ability to coach and develop others
  • Enthusiastic, diligent and energetic with a flexible approach in a rapidly changing environment
  • A proven track record of providing exceptional service and establishing and maintaining strong relationships
  • The ability to manage time, prioritise tasks and work under tight deadlines

What is in it for you?

This is a fast-paced, challenging environment which can provide you with a rewarding and stimulating career. You will work with well-known, global clients and have opportunities to further develop both technical and softer skills. You will be a key member in a dynamic and expanding team, where there is a strong emphasis on encouraging, developing and retaining our people.

In addition to the client projects and training, our employees are also rewarded with various other benefits offered as part of your employment
  • Our dedicated internal Careers Service
  • Competitive salary
  • 25 days standard holiday pro rata, with options to increase this through your benefits package
  • A flexible benefits scheme that can be tailored to suit your (and your family's) needs. Provision of a group pension plan with additional funding provided by PwC.

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?
The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here: www.pwc.com/uk/careers/experienced/apply
Diversity

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

www.pwc.com/uk/diversity

PwC

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