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De-Brief Operative - Maternity Cover

Posted: 29 Apr 2021 Closes: 29 May 2021
Motherwell, Scotland, United Kingdom Competitive
Permanent & Full-time DPD_743999744716442

Area: Region 6
Department: Depot
Shift Pattern: 5 out of 7
Working Pattern: Days - Weekend Working Included
Company Description

DPD is one of the fastest growing express parcel delivery companies in the UK, with a turnover of£1.9billion. As a multi award-winning company that has beenvoted the nation's favourite parcel carrier for eight years running, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology, recruit and retain the best people in the industry and be the UK's most sustainable delivery company.

Job Description

We are currently recruiting for a De-Brief Operative to work at our Depot in Motherwell, ML1 4XL. Our rapid growth means you can look forward to a secure and rewarding future with great development opportunities in an increasingly successful and expanding company.

We have fantastic opportunities for hardworking, driven and flexible individuals to join our team.

The key responsibilities of this role are:
  • Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's

  • Assisting drivers with locating addresses and providing delivery instructions

  • Assisting customers and providing excellent customer service

  • De-brief of drivers ensuring processes are followed correctly

  • Ensuring contractor paperwork is completed

  • Basic administrative duties

  • To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times

  • To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer

  • Carry out such other duties as may reasonably be requested by the Management or the Shift Manager.

  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.


Job Specific

Due to the nature of our business where we operate 7 days a week so some weekend working will be required.

Additional Information


You will be paid a competitive hourly rate. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, pension and discounts and savings on 1000's of retailers.

DPD is a Valuable 500 company and a Disability Confident Employer
If you would like help and advice about applying for this role please visit the Career Hive

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If you would like help and advice about applying for this role please visit the Career Hive