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Deputy GSOC Manager

Posted: 18 Jan 2022 Closes: 19 Feb 2022
São Paulo, Brazil Competitive
Permanent & Full-time FBK_a1K2K000008T9vkUAC_9dd44e17

This position will drive operational continuity and manage our vendor performance through a set of Service Level Agreements and will seek to increase the ongoing capability of the LATAM Global Security Operations Center. Operating as a generalist, this position will oversee operations that focus on Dispatch & Alarm monitoring, Protective Services, Tactical Intelligence, Communications Support, and intaking and analyzing risks to the People, Assets, and Reputation of Meta. The operation that this position will oversee is part of a team of skilled individuals that share in the 24 x 7 nature of operations, including on-call, after hours Crisis Management coordination. In conjunction with partner Global Security Teams, this position will have a direct input into any and all Incident, Emergency, and Crisis Management responses within the Global Security remit.

  • Utilizes critical thinking skills to develop and execute project tasks
  • Identifies critical interest areas and develops strategies for improvement
  • Develops relationships with multiple business partners, internal and external
  • Maintains project integrity by performing quality assurance functions
  • Researches, evaluates, and applies industry emergency management standards to support strategic initiatives and project work
  • Develops and updates communications materials for strategic projects
  • Provides intelligence, resource, and tactical recommendations to leadership during crisis situations
  • Provides key business partners with information and recommendations to assist in the development of training and communication supporting all areas of security operations
  • Collaboratively prioritize new and existing business initiatives, which focus on consistent and efficient Global Security operations
  • Communicates initiative status and feedback to managers, key stakeholders, and senior management throughout the organization
  • Works collaboratively with internal and external stakeholders to identify and implement technical/systems enhancement opportunities
  • Frequently engage with vendors to understand systems capabilities/limitations leverage knowledge gained to improve GSOC operational capabilities
  • Evaluate proposed software solutions to assist in the procurement process
  • Solidify organizational relationships with other Global Security teams, and other stakeholder organizations
  • Available to serve in an on-call capacity to manager incident/crisis response

  • Bachelor's degree
  • Fluent in English
  • 5 or more years of applicable experience
  • Experience leading large teams
  • Skilled in use of various tools and platforms for developing presentations
  • Skilled at project management, with experience managing complex large-scale initiatives
  • Possesses planning, organizational, and motivational skills
  • Ability to influence others effectively, internally and externally

  • Fluent in Portuguese and/or Spanish
  • Ability to work independently and think outside the box
  • Seek out trends and gaps and provide solutions to solve the issue
  • Possesses strong analytical skills
  • Ability to meet multiple, tight deadlines, and take ownership of strategic and large-scale projects from start to finish without management oversight
  • Travel to other office locations could be required.

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
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