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Developer Platform Investigator

Posted: 25 Nov 2021 Closes: 25 Dec 2021
Singapore, Singapore Competitive
Permanent & Full-time 76524637

Every day, people come to Facebook to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Facebook's Global Operations team exists to help them.The Developer Operations team ensures that applications integrated with our platforms are high-quality and trustworthy. Working closely with other Facebook teams, we investigate and detect apps not compliant with our Platform Policies. Depending on the nature of the violation and the best user experience, we may take a variety of actions; everything from helping the developer/publisher fix the problem, to permanently removing the developer/publisher and application from our platform. We are committed to improving the platform experience for users, publishers and developers through the use of automated detection tools, analysis of on and off platform investigative findings, data analysis, guidance, and coordination with product teams. Facebook is looking for a strong team player who will be responsible for auditing and investigating Facebook integrated apps, developers and respective companies to identify potential violations of our policies. Successful candidates have a passion for understanding the "why" behind complex problems. They have a demonstrated investigative background, ability to leverage data and technical expertise to make data driven decisions to mitigate risk, as well as ability to succinctly communicate complex risks to leadership. In this position, you will interface with internal teams such as Policy, Legal, Engineering, and other Facebook Investigation teams, as well as with external Developers using our platforms. Successful candidates must be able to understand causation, share lessons learnt and demonstrate impact by preventing recurrence. This is a full-time position available in our Singapore office.

  • Investigate complex cases using a variety of methodologies (on and off platform) to understand how abuse is occurring and attribute the person(s) responsible
  • Manage multiple investigations at once with little oversight while effectively prioritizing time
  • Produce high quality, timely, and tailored intelligence reports and assessments to internal and external parties while managing sensitive or confidential data
  • Develop strategies and perform root-cause analysis to prevent and disrupt threats at scale that can impact Facebook's Platform API products. Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your position
  • Analyze large and unstructured data sets to identify trends and anomalies indicative of potential malicious activities or data misuse that impacting Facebook, its subsidiaries and related customers
  • Collaborate with cross-functional teams (Product, Policy, Legal, Engineering) to develop scalable solutions and enhance understanding and knowledge of potential risk to Facebook's platform products

  • 2+ years experience within investigations, risk, fraud, trust & safety, cybersecurity or other related fields, or other comparable experience that demonstrates investigative acuity
  • Experience querying data sets with SQL
  • Experience drafting investigative reports and documenting evidence and findings
  • Experience working independently and as a member of a cross-functional team
  • Experience with developing insights and problem solving through data-driven recommendations
  • Experience with navigating and driving results in a fast-paced and evolving work culture
  • Experience using a variety of search tools, such as advanced OSINT research methods, Maltego or other links analysis tools

  • BA/BS degree in Criminal Justice, Computer Science, Intelligence Studies, Cyber Security, International Affairs, or other relevant investigative/analysis-oriented field
  • Experience applying data analytics to security risk analysis and investigations Adversarial mindset
  • Technical aptitude, including knowledge of SQL, PHP, Python, Java, or other programming/scripting languages, TCP/IP protocol stack, and exposure to a variety of operating systems. Understanding of HTTP and API, Application Security, DevSecOps, database infrastructure
  • Demonstrated ability to maintain exceptional accuracy and quality
  • Investigative experience in one or more of the following areas: spam, phishing, malware, account takeover, apps and ads fraud

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
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