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Digital Designer

Posted: 11 Nov 2020 Closes: 11 Dec 2020
London, England, United Kingdom Competitive
Permanent & Full-time -2013040572


At MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partnerships. To achieve our ambition, we capitalise on our unique combination of technical savviness and global innovation mixed with curated content.


We bring together a modern edit of over 700 established and new generation designers. Founded over 30 years ago as a brick and mortar store, we transitioned online in 2012. In 2017, APAX Partners acquired a majority stake in MATCHESFASHION, fuelling our expansion. We now ship to 176 countries, have over 70 million site visits and 95% of our sales are online with the majority of sales made internationally.

We have a global website, mobile apps, retail stores, private shopping, VIP events and 24/7 customer care and MyStylist teams. We have offices in the UK and Hong Kong. In London, our head office is based in The Shard, our brand-new creative hub is in Here East and last year we launched No.5 Carlos Place, a completely new retail concept combining digital and physical interaction.

We lead the way, moving our industry forward, and we are always looking for talented individuals to come in and inspire the world with us.


Diversity and Inclusion is a priority for MATCHESFASHION - we delight customers around the world and so it's important that our team represents our customers.

We want to attract the very best talent and create an inclusive environment that celebrates the diversity of our people and enables them to do the best work of their careers. We recognise the world is not a perfect place and that bias exists, which is why we take a focused approach in this area and are committed to ensuring that all our people processes are equitable.

We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.


In this exciting role you will work on a wide variety of design projects across all our digital platforms from responsive mobile, tablet and desktop layouts for web, to iOS and Android app, responsive emails and marketing material.

Mixing clear customer journeys and interactions with original, industry challenging ideas, this position is a great opportunity for the right candidate to make their own. You will maintain the high standards of our luxury design aesthetic at all times and will report directly into the Head of Digital Design, becoming an integral part of our inspiring and growing team of digital designers.

  • PRODUCE original, user-focused concepts and solutions that are multi-faceted and incorporate all the elements of a great user experience while maintaining the house style and brand objectives.
  • DELIVER strong digital marketing collateral for emails, campaigns and on site assets.
  • GENERATE creative ideas, preplan, pitch to senior management within the Brand and Content team, manage the feedback process, execute and oversee all aspects of visual design.
  • COMMUNICATION and COLLABORATION: Confidence to communicate with Ecom, Tech, Editorial, Management, Marketing, Studio, and Press teams on all aspects of creative deliverables and project goals.
  • CHECKING closely on web, email and app development to ensure the build and function matches the original wireframe and design across all devices. Fixing issues where possible and flagging technical issues through a quality analysis before all site updates go live.
  • DEVELOPMENT of technical skills to stay abreast of software changes
  • SUPPORT workloads across the team at all levels and provide guidance on deliverables.
  • UNDERSTAND and APPLY best practice UI/UX principles to all design projects, consistently focusing on our elevated luxury customer's needs and requirements. Design website, iOS and Android wireframes, prototypes and documentation as required


  • Proven experience in digital/app design.
  • Proven ability to work to stringent deadlines.
  • High proficiency in Sketch and the Adobe Suite.
  • Strong understanding of UX/UI
  • Design knowledge and technical understanding of apps, email design and web development processes a plus.
  • Someone who believes in creating designs with an emotional resonance for the end user.
  • Strong understanding of typography, colour and layout.
  • A flexible attitude to adapt to a growing team as well as demanding business needs.
  • Pro-active with an ability to show initiative and generate ideas to constantly improve the quality of all digital touchpoints.
  • Detail orientated, well organised, team player.
  • Communicating and sharing inspiring ideas with the rest of the creative team members.


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