Skip to main content

Directory Services Operations Engineer, Network Information Security

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_216998WD

A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhance security of internal information and protect our firm's intellectual assets. Our Information Security Technology and Operations function identifies technology trends and opportunities to build, integrate, and operate technologies throughout the PwC environment. The goal of this team is to lead the development and operations of global enterprise solutions, platforms and technologies that enable PwC professionals to work more efficiently and more securely while delivering the highest level of service to clients.

PwC is driving major change across information and cyber security by building a centralized model to provide security services across the entire member firm network.
Mandated at the network level, NIS operates outside IT & is responsible for this major program initiative, from definition of the security strategy to the execution of the global Cyber Readiness Program, moving from local to globally-provided services. Our mission is to identify, control, & reduce the attack surface across the member firm network while increasing our adversaries' cost of attack. NIS is building the first global cyber security function at PwC. Our mission protects 223,000 PwC members across 157 member firms worldwide, as well as our global clients.
If you are seeking an exciting career with the scope to grow your cyber security skills through major change on a global scale, then NIS will empower you to do so.

Roles & Responsibilities:
  • As a Directory Services Ops Engineer you would be performing & handling below mentioned roles & responsibilities:
  • Health check and monitoring of core Active Directory infrastructure (replication, services, patching, etc.)
  • Proactive monitoring and maintenance of tooling platforms.
  • Service lifecycle management
  • Patch management
  • Communicate findings to stakeholders along with recommendations on improvements
  • Perform hygiene activities of AD environment
  • Reduce reaction time to monitoring platform alerts and time to remediate
  • Reduce time to resolve infrastructure related incidents
  • Reduce time to patch critical infrastructure
  • Review of privileged access requests from users across the PwC Network of firms
  • Security Reviewer of GPOs to comply with the Enhanced Security Administrative Environment model
  • Conduct Identity Hygiene activities in order to ensure stale accounts are removed
  • Define Identity governance in line with legal/regulatory frameworks
  • Support audit (SOC2, ISO27001, etc.) requirements (reports, evidence)
  • Engage with stakeholders to review access rights against operating manuals

Education and Experience required:
  • Detailed knowledge and extensive experience of ADServices.
  • Solid experience in PowerShell scripting.
  • Understanding of security technology operational industry standards
  • Experience working in a central technology service organization
  • Experience working in a complex, matrix organization
  • Experience working with multiple stakeholders across functional and technical skill sets
  • Bachelor or equivalents in Information technology or a related field of study and/or completed certifications involving Microsoft Active Directory and server operating systems.
Desired Certifications: MCP, MCSA and/ or ITI

Essential Skills:
  • Analytical: Inquisitive nature and intuition regarding what questions to ask, when, and their relative significance.
  • Technical: Broad understanding of network protocols, operating systems, data storage, and how large enterprise employs these technologies. Ability to digest and apply knowledge of PwC's distributed global IT infrastructure. Detailed and extensive knowledge of AD Directory Services, Group Policy administration, WSUS, Windows Servers, SCOM, Hyper-V and MS Azure Compute platform, general knowledge of ITSM (ITILv3 foundations and higher is a plus).
    Previous experience with Quest AD tools (e.g. ARS, GPO Admin) is desirable.
    PowerShell scripting experience is essential. ServiceNOW experience is a plus. Experience and theoretical knowledge of the Microsoft Enhanced Security Administrative Environment is highly desirable.
  • Business: High level understanding of PwC's business model, service offerings, and business operating environment as it pertains to the firm's threat landscape. Ability to frame threats and exposures in a business context recognized by non-technical staff and executives.
  • Domain landscape: Knowledge of Active Directory infrastructure and the principles of Identity & Access Management including techniques used in the provisioning of users and implementation of least privilege model.
  • Communication: Ability to leverage business communication skills to inform, persuade, and teach stakeholders across a global network of member firms' staff and leadership to enable effective Incident Response activities and processes in line with the cyber readiness program

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?
The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here:

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
If you would like help and advice about applying for this role please visit the Career Hive

Share Job

If you would like help and advice about applying for this role please visit the Career Hive