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Domestic Abuse Practitioner

Posted: 24 May 2022 Closes: 21 Jun 2022
Stoke-on-Trent, Staffordshire Up to GBP22731.08 per annum
Fixed term & Full time 4075_1653406551

We have an exciting opportunity for the right candidate to work within our Staffordshire Team. Working as a Domestic Abuse Practitioner (DAP).The role involves working closely with victims considered at standard/medium risk of domestic abuse. The role is to support victims under the government definition of requiring safer accommodation. The DAP will ensure a holistic, joined up, problem solving approach.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

As a Domestic Abuse Practitioner you will work predominantly from our Stoke on Trent office carrying out support via outreach appointments or phone support, you will also spend your time supporting victims of domestic abuse at a designated refuge. Your role will be to offer support to those impacted by Domestic Abuse. You will use your knowledge to offer appropriate support, services and interventions.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options
  • 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances & maternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression


About the role:

You will work within the New ERA team offering support to victims that have/are experiencing domestic abuse and are considered under the governments definition of safe accommodation.

The roles is full-time and fixed term until 15/09/2023.

As a DAP you will:

  • Provide a high quality, pro-active service to victims of domestic violence and abuse.
  • Delivering a service to those not deemed to currently be at high risk, primarily focusing on victim/survivors aged 16+.
  • Primarily supporting victims whose accommodation status could be counted as safe accommodation under the government definition.
  • Working within a multi-agency framework and local partnership.
  • Manage a caseload of victims of domestic abuse, directly through initial contact, risk assessment, 1:1 support, and indirectly, through onward referrals for appropriate support.


You will need:

  • Experience of working with service users experiencing complex issues
  • Ability to offer support to empower victim/survivors to increase safety and/or empower to move forward from domestic abuse by providing advice, information and advocacy
  • Strong communication skills and resilience
  • Experience of completing assessments


Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.









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