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Electrical Control Room Operator Manager - Crewe ECR

Posted: 6 Jan 2021 Closes: 5 Feb 2021
Crewe, United Kingdom GBP 40,107.00 per year;GBP 45,120.00 per year
Permanent & Full-time NWR_IRC2189841

About Network Rail

This is an exciting time to join Network Rail in a time of transition with thePutting Passengers First programme. This plan is to provide the best possible service for passengers and freight users, to deliver the promises we've made for Control Period Six (CP6), and to improve the way we work together and with the industry.

You will be part of the NW&C Region which consist of three routes:
  • North West Route, covering Manchester, Liverpool, Lancashire and Cumbria.
  • Central Route, covering the West Midlands and Chiltern areas.
  • West Coast Mainline South Route*, covering the West Coast main line south of Crewe to London Euston.

We are looking for talented people from all backgrounds to join our journey and move us forward by having a rewarding career, the right lifestyle balance and great benefits in a caring environment. We value the commitments you may have outside of work and will consider flexible working applications. If we can make it work - we will!
Brief Description

Manage the day to day performance of the electrical control room operators within set resources and budgets, in accordance with company processes and objectives, to provide professional delivery of operational safety and the train service. The role is based at Crewe electrical control room and also managers staff at a further site at Sandhills (Liverpool).
About the role (External)

1. Manage the leadership and direction of the electrical control room operators in Crewe and the related competencies of ESO for the shift signalling managers within Sandhills, acting as a role model and mentor, implementing NR policies professionally and efficiently.

2. Manage the electrical control room operators' resources and budgets to deliver the day-to-day train service, including during times of perturbation.

3. Manage and deliver a controllable Opex budget and work within procurement rules.

4. Manage and maintain an effective working partnership with the maintenance function so that maintenance activities deliver outputs required for train service delivery.

5. Lead local electrical control room compliance with the Operations Manual, the Rule Book and Electrified Line Instructions.

6. Deliver compliance with competency assessment systems to deliver a competent electrical control room operators team.

7. Effectively coordinate resources to support the achievement of safety KPIs.

8. Provide technical support to the Route Control Managers.

9. Provide out of hours operational advice to the Electrical Control Operators.

10. Develop and deliver training packages as directed by the National team.

11. Check that local training plans are in line with company requirements.

12. Sign off and verify revised and new electrical control diagrams.


• Ability to lead, manage and develop people in a safety critical environment *

• Ability to gain appropriate assessor competence *

• Experience of working in an electrical control environment or with high voltage equipment

• Decision making skills, assertiveness

• Understanding of customer needs and requirements

• Organising and planning


• Previous railway experience, able to display a good understanding of the industries structure and responsibility

• Understanding financial systems and budgets

• Commercial awareness

• IT skills in relation to report writing, corporate IM packages

• General understanding in business improvement processes

• Ability to engage in employee relation issues

• Experience of investigatory skills (Root Cause Analysis)

* denotes post holder must attain relevant competency prior to carrying out activity
How to apply (External)

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria. We positively embrace flexible working recognising that employees may wish to balance work and family/home life.

We will endeavour to provide a gender diverse interview panel wherever possible.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal commitment to safety in their application.

A career with Network Rail is a journey and we will do everything we can to make it a great one. That means plenty of support for personal and professional development. It also means a great range of benefits. Discover more at

As an arm's length department of the UK Government, Network Rail is required to comply with a well-established pre-employment vetting process for all prospective employees.

Baseline Personnel Security Standard (BPSS) checks require prospective employees of Network Rail to meet the following requirements;

§ Provide eligibility to work in the UK and identity documentation

§ Complete a satisfactory 3 year employment history check

§ Complete a satisfactory unspent criminal conviction disclosure check

For more information regarding BPSS pre-employment related checks, please visit the UK Government website for further information.

Network Rail adheres to a structured pay framework, any salary offered will be within the pay range advertised. If your current salary is above the maximum shown you will transfer into the new role on your current base pay. For more information refer to your pay

Band 4C salary - Starting at £40,107 and increasing to £45,120

Closing date: 18th January 2021. Late applications will not be accepted.

Network Rail

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