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Employee Relations Manager

Posted: 21 Jun 2021 Closes: 21 Jul 2021
London, United Kingdom Competitive
Permanent & Full-time -729075045

We're looking for an experienced Employee Relations Manager to lead a team of Employee Relations Business Partners that delivers high quality solutions for employees for our Technology organisation in EMEA. This role requires strong people management skills, alongside an ability to constantly evolve the efficiency and effectiveness of our employee relations work, and contribute at a hands-on level to cultivate a vibrant Facebook culture. This is a full time opportunity based in our London office.

Employee Relations Manager Responsibilities

  • Lead a team of Employee Relations Business Partners who work across multiple business groups to assist employees and managers in resolving workplace issues.

  • Provide coaching, guidance and direction for the ERBP team and be aligned with FB processes

  • Partner with the business and HRBP teams to manage a positive, best practice employee relations program in EMEA region

  • Alongside your people management responsibilities, provide support, thought partnership, and coaching to managers and employees at all levels across the organisation on how to manage performance, conflict resolution, interpersonal issues and complaints within their teams

  • Lead and develop rigorous data analysis and reporting solutions based on business needs

  • Plan and recommend resource alignment and workload across the Employee Relations team

  • Oversee and plan the hiring, onboarding and training of Employee Relations Specialists as needed

  • Integrate and partner with HR Business Partners, Legal team and HR Investigations team to implement solutions.

  • Provide appropriate coaching and development feedback to managers and employees.

  • Work with the business and within one's team to highlight key trends in employee relations and actively drive training, systems and process improvements

  • Continually pursue ways to improve existing policies and procedures around management of ER cases with a focus on efficiency and suitability for scale

Minimum Qualifications

  • 10+ years of HR experience in an international fast paced organization, with a demonstrated full understanding of performance management and employee relations

  • 3+ years people management experience

  • Strong interpersonal, collaboration and communication skills with a proven ability to handle sensitive matters with tact and diplomacy

  • Effectively organize, prioritize, and handle multiple assignments simultaneously

  • Ability to interact with and effectively influence right up to VP levels of a professional organization :Strong analytical and problem solving skills and business acumen

  • Keen to continue learning and developing their skill set, having a growth mindset

  • Degree level qualification

  • Strong working knowledge of EMEA wide employment legislation

  • Passionate about the tech industry, embodies the Facebook values of being open, bold, moving fast and building social value

  • Occasional travel to our Tech locations across EMEA will be required


About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to
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