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Executive Administrator - Local Land Charges Programme

Posted: 24 Jun 2020 Closes: 2 Jul 2020
Birkenhead, London, Coventry, Durham, Weymouth, Gloucester, Kingston upon Hull, Leicester, Nottingham, Peterborough, Plymouth, Preston, Swansea, Telford, £25,247 (Croydon £28,480)
Flexible hm-land-registry/20200624192426

HM Land Registry are looking for an Executive Administrator to join our exciting Local Land Charges Programme. In this role you will lead and manage a team of eight administrators based remotely in different locations across the organisation and Local Authority sites. You will be responsible for task allocation, production and time management for the team, and act as a first point of referral for any technical queries or logistical problems. 

Working as part of the Local Authority Delivery Team, in both local authority settings and HM Land Registry offices, you will undertake a range of clerical and administrative tasks to access, extract, capture and cleanse local land charges data in order to facilitate the expedient migration of Local Land Charges data from local authorities to the HM Land Registry digital register. 

The Programme 
Local land charges (LLCs) are generally charges or restrictions on land usually imposed by public authorities under statutory powers and affecting successive owners and occupiers of the land. Examples include planning conditions, tree preservation orders or listed building status. This information is key to a buyer’s decision to invest in a property or parcel of land and is obtained as part of a local authority search completed as part of the home buying process. 

LLC information is currently held by over 300 individual local authorities, in varied formats (digital, electronic, paper, microfiche), standards and accessibility. Currently it can cost between £0 and £100 and take between a day and over a month to obtain this information from the local authority. Through the Infrastructure Act 2015, Ministers gave HM Land Registry the powers to create a single national and live digital register of LLCs across England and Wales. 

The LLC programme will transform a fragmented service, lacking consistent standards into a single, national register of around 25 million data items. The data will be held geospatially and on a register that includes a map of the affected land. 

The programme is now at a critical juncture of its life cycle, as we now need to create and test an industrialised migration process capable of delivering the service from all local authorities in England and Wales into the national register within a reasonable timeframe. 

Further information about the Local Land Charges Programme can be found at: 
LLC programme details

Job description

Working with Local Authority Delivery Managers, you will plan, schedule and deliver a range of administrative support duties in both HM Land Registry offices and local authority settings for the Local Land Charges Programme. You will enable creation of spatial extents relating to local land charge records, reviewing and cleansing pre-existing spatial data in line with written instructions, to create accurate digital records for HM Land Registry’s digital register. 

You will monitor the administrative staff’s workloads and output against projected timelines and support the team in their accurate interpretation and delivery of directed workloads in line with pre-defined work instructions. By actively responding to technical referrals, you will promptly resolve any concerns or issues encountered and give timely and meaningful feedback to develop the knowledge base of the team. You will also coordinate and resolve data queries by interacting with migration suppliers. 

To ensure the team can accommodate and deliver the evolving migration needs and goals of the programme, you will build and continuously develop your team through drafting and agreeing team objectives and managing individual performance. You will devote time for 1:1 discussions, coaching and mentoring, to support succession planning of team members. 

Due to Covid-19, the role will initially be home based. However, this role will ultimately involve extensive national travel to support the programme, which can include being away from home overnight for three nights per week, sometimes at short notice. An induction and training will be carried out remotely, with full support from a mentor and the wider Data Transformation Team and Programme. Line management training will also be provided, if required.


You will utilise your excellent organisational and time management skills to prioritise both your own and the team’s workloads effectively, to ensure challenging and changeable deadlines are met. Through collaboration with an array of internal and external stakeholders across the programme and organisation, you will ensure that changeable data migration needs of the programme are delivered successfully. 

By applying your technical know-how and experience in map interpretation and spatial data capture, you will be responsible for delivering a variety of tasks including bulk scanning of paper Local Land Charge registers, data input and management of records, capturing and/or cleansing spatial data and resolving technical referrals from the team. You will utilise your ability to interpret and apply complex data standards and process instructions with attention to detail, escalating matters when necessary. 

With excellent leadership and change management experience, you will also be responsible for motivating your remote team within a challenging and dynamic environment and utilising your experience in giving feedback to drive individual and team improvements.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Delivering at Pace
  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • Technical skills and experience in map interpretation and spatial data capture using a variety of spatial data sets.


HM Land Registry offers very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible working – exactly what you would expect from a progressive employer. 

HM Land Registry is a great place to work, where difference is celebrated. We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. 

Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan. Our current focus is to encourage people from under-represented groups into management and leadership roles, especially people with disabilities, women and ethnic minority colleagues. 

Click here for further information on our rewards package:

Things you need to know


Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

To apply you will firstly need to complete a short application form and a Civil Service Judgement Test online. Please ensure you complete the test as soon as possible, because if you pass the test you will then be required to complete a full application form and a Statement of Suitability of up to 750 words before 11:55pm on 2 July 2020. 

The Statement of Suitability section should be used to outline your skills and experience for the role and provide details of how you meet the essential 'Experience' criteria listed below: 
• Excellent organisational and time management skills with the ability to prioritise personal and the team’s workload effectively to meet challenging and changeable deadlines/priorities 
• Proven ability to communicate effectively with team and both internal and external stakeholders at all organisational levels 
• Able to interpret and apply complex data standards and process instructions with attention to detail, knowing when to refer and escalate where appropriate 

The final stage will consist of a blended interview which will be conducted as a video interview due to Covid-19. 

The blended interview will test the technical skills, experience and behaviours listed in the above job description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested. 

The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working. 

Prompt notes may be referred to within the video interview if required. 

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. 

Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date. 

The sift will take place shortly after the closing date and video interviews will be held from week commencing 20 July 2020. 

HM Land Registry is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. 

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement. 

If you would like further information about the use of your personal data, please click on the link below: 
Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.


HM Land Registry

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