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GAQ-L&E Design Manager

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_214098WD-int

Who we're looking for summary

We're looking for an experienced L&E Project Manager to join the Global Assurance Quality - Learning &
Education (GAQ-L&E) team, reporting to the Design and Production Leader.
The successful candidate will have experience project managing complex L&E projects and a strong grounding
in project management principles and best practice.

Key aspects of the role include

Customer Relationship Management
• Create, identify and respond to opportunities to provide consultancy and coaching within GAQ - L&E in
relation to project management principles and best practice.
• Prioritise work, in conjunction with other relevant parties, to meet agreed requirements in a cost
effective manner.

Project Management
Project manage the yearly curriculum update process and other learning projects throughout the year from
inception to launch, including:
• Initiate, organise and facilitate project kick-off and design meetings, as required
• Develop and monitor project plans, milestones and budgets for individual projects
• Prepare, communicate, and ensure sign off by key stakeholders/L&E personnel project planning
• Brief, coach and manage all internal resources and external vendors, throughout the lifecycle of the
• Monitor and communicate milestones to key stakeholders on an ongoing basis, seeking input and sign
off as needed
• Define budget requirements and track budget to actual (escalating as necessary)
• Manage the production process, as required, or prepare appropriate handover documentation for the
production team
• Provide communications to the Global Assurance L&E network including module release and complete
required wrap-up procedures

Resourcing Process Management
Managing the teams resourcing process, including:
• Drive the quarterly resource reforecast process and effective utilisation across the year
• Work with group leaders to create project portfolios for managers and senior manager
• Manage scheduling of associates, senior associates and secondees
• Establish and maintain ratios for training projects (with input from others)
Financial Management
• Tracking budget costs (expenses and time)
• Providing regular reporting to team leader
General Responsibilities
• Ownership for ensuring the teams project management best practice and process guidance is
• Make regular contributions to best practice and process guidance in other areas
• Share knowledge with the wider GAQ -L&E team and the Global PwC Learning & Development
• Coordinate outsourcing
• Super user for the teams resourcing and project management tools

Role Requirements
The following skills are required for this role
• A strong understanding of project management principles and best practice
• Experience project managing complex L&E projects
• Customer focussed at all times - understanding their needs and keeping them in mind when taking
actions or making decisions.
• The ability to build and strengthen long-term relationships.
• Strong verbal and written communication skills
• Strategic perspective - ability to keep overall strategies and goals in mind.
• Goal orientated - maintaining focus on agreed objectives and deliverables.
• Analytical skills - effective identification of issues and the application of sound conclusions resulting in
the right solution, at the right time, at the right cost.
• Proactive follow-up and monitoring - checking progress against targets, reporting as necessary and
taking action to resolve exceptions.
• A team player, with the ability to help the team out with whatever is required
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