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GAQ-L&E Design Manager

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_214098WD

Who we're looking for summary

We're looking for an experienced L&E Project Manager to join the Global Assurance Quality - Learning &
Education (GAQ-L&E) team, reporting to the Design and Production Leader.
The successful candidate will have experience project managing complex L&E projects and a strong grounding
in project management principles and best practice.

Key aspects of the role include

Customer Relationship Management
• Create, identify and respond to opportunities to provide consultancy and coaching within GAQ - L&E in
relation to project management principles and best practice.
• Prioritise work, in conjunction with other relevant parties, to meet agreed requirements in a cost
effective manner.

Project Management
Project manage the yearly curriculum update process and other learning projects throughout the year from
inception to launch, including:
• Initiate, organise and facilitate project kick-off and design meetings, as required
• Develop and monitor project plans, milestones and budgets for individual projects
• Prepare, communicate, and ensure sign off by key stakeholders/L&E personnel project planning
• Brief, coach and manage all internal resources and external vendors, throughout the lifecycle of the
• Monitor and communicate milestones to key stakeholders on an ongoing basis, seeking input and sign
off as needed
• Define budget requirements and track budget to actual (escalating as necessary)
• Manage the production process, as required, or prepare appropriate handover documentation for the
production team
• Provide communications to the Global Assurance L&E network including module release and complete
required wrap-up procedures

Resourcing Process Management
Managing the teams resourcing process, including:
• Drive the quarterly resource reforecast process and effective utilisation across the year
• Work with group leaders to create project portfolios for managers and senior manager
• Manage scheduling of associates, senior associates and secondees
• Establish and maintain ratios for training projects (with input from others)
Financial Management
• Tracking budget costs (expenses and time)
• Providing regular reporting to team leader
General Responsibilities
• Ownership for ensuring the teams project management best practice and process guidance is
• Make regular contributions to best practice and process guidance in other areas
• Share knowledge with the wider GAQ -L&E team and the Global PwC Learning & Development
• Coordinate outsourcing
• Super user for the teams resourcing and project management tools

Role Requirements
The following skills are required for this role
• A strong understanding of project management principles and best practice
• Experience project managing complex L&E projects
• Customer focussed at all times - understanding their needs and keeping them in mind when taking
actions or making decisions.
• The ability to build and strengthen long-term relationships.
• Strong verbal and written communication skills
• Strategic perspective - ability to keep overall strategies and goals in mind.
• Goal orientated - maintaining focus on agreed objectives and deliverables.
• Analytical skills - effective identification of issues and the application of sound conclusions resulting in
the right solution, at the right time, at the right cost.
• Proactive follow-up and monitoring - checking progress against targets, reporting as necessary and
taking action to resolve exceptions.
• A team player, with the ability to help the team out with whatever is required

Not the role for you?

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We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
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