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Global CD Finance Director

Posted: 26 Mar 2020 Closes: 26 May 2020
London, United Kingdom Competitive
Permanent & Full-time URUVGLOBAL1797

Job Title: Global Finance Director (eCommerce | NRM | CD Transformation)

Job location: London

Department: Finance

Reports to: VP Global CD Finance  

Travel Required : 15%


Digital is reshaping the fast-moving consumer goods industry in real time as consumers, customers and competitors take advantage of the new opportunities that technology is unlocking. In this context, shopper preferences are changing at an unprecedented speed as the consumer journey moves from being simple and linear to more complex and diverse. Our brands interact with consumers in a far wider range of channels and moments meaning that winning the battle for attention and preference in the critical moments is becoming far more challenging.

In the context, Customer Development is accelerating its Digital Transformation to win with shoppers wherever they choose to shop in a 24/7 commerce world. CD has defined 3 strategic priorities, which will shape our future go-to-market organizations: (1) Serving shoppers with innovation, portfolio & execution designed for channel, (2) Turbocharging performance in priority channels and building/partnering open platforms for growth, (3) Inspiring future fit CD leaders to grow by learning every day.


The Global Customer Finance Director provides the Finance support for the Global Customer Development organisation. Whilst this encompass a broad scope of responsibilities, the key priorities for the coming 2-3 years for the role are summarised below:



e-Commerce is the key growth channel for Unilever with the ambition to achieve +€6B business by 2022. Whilst growth is the focus, we also need it to be profitable as it grows. Finance is a critical business partner in delivering the Global eCommerce agenda providing support to the business in developing the overall channel performance management, long term strategies, channel architecture, new customer agenda (e.g. Amazon, Alibaba), new Business Models (DTC, B2B, B2B2C), M&A evaluations and key eCommerce capabilities.

The challenge for the Finance Director, eCommerce role is to lead a strong and impactful finance team to influence the critical decisions and enable a sustainable, value creating growth trajectory for eCommerce within Unilever.

Specifically, this will encompass:

Deliver profitable growth through new Customers/Pure-players (e.g. Alibaba, Amazon) Build and roll out profitable new Business Models (DTC, B2B, B2B2C) Commercial assessment for Ecommerce/DTC Acquisitions Business Fundamentals: Accounting, knowledge sharing and People Management


Business partner the global CD structures overseeing the central management of MT and Discounters including European Retail Alliances (ERA’s).  MT and Discounters are evolving quickly to maintain their relevance in the retail landscape. This fast-past change brings challenges to the established models not only to the retailers but for the FMCG industry in general. Finding new and efficient ways to service this priority channels will be paramount for UL in the upcoming years.


Transform CD (Customer Development) (iops): Unilever aims to liberate CD resources by 1) building an organization which is externally focused driving growth and ROI with customers while 2) significantly enhancing efficiency and effectiveness of operations and 3) the creation of CD Business Services. The approach comprises of designing standardized processes and IT solutions (Digitalization) )and by executing routine activities through CD Business services.

Business Case development & benefit realization tracking Project Budget Management Ensure Financial Controls are embedded in new operational design


  • Chief Sales Officer
  • VP e-Commerce
  • VP MT & Discounters
  • Global Division, Cluster and Market Leadership Teams
  • Senior Finance stakeholders and Finance teams across the business


  • An experienced and high-performing Finance Director; experience in Digital/ eCommerce or retail would be beneficial
  • Excellent analytical and communication skills with the ability to respond well under pressure
  • Ability to assess different business models/proposals, isolate the key value-drivers and assess how Unilever can creative value from the opportunity
  • Proven track record of delivery in complex business situations
  • Ability to lead an international team with limited guidance from his/her line manager
  • Good knowledge of Accounting fundamentals as they apply to Turnover, BMI, Overheads and Restructuring


Whilst the role requires a good balance across the Standards of Leadership, Talent Catalyst is the single most important attribute for the successful candidate.


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