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Global HC Analyst Senior Associate

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_208830WD-int

The Functional Analyst will contribute to the operational management and support of the Learning & Development technology ecosystem. This person would sit in the PwC Technology - People Technologies organization and work closely with other members of the Learning & Development Technology team and global business stakeholders. Reporting primarily to the Product Owner for Onboarding, they would also provide support to other Product Owners in the team, including for the Assessments & Testing, Digital Toolbox and Attend products. General responsibilities include new territory implementations, developing analytics using automation tools, providing functional subject matter expertise, optimizing territory usage, collaborating on learning ecosystem projects or other HC projects, resolving escalated issues etc.

Required skills:

Learning & Development application experience;

SaaS implementation experience in either Learning & Development or HR;

Awareness of project management methodologies (Waterfall and/or Agile), tools and techniques;

Preferred Knowledge/Skills:

Demonstrates a thorough level of knowledge and/or an understanding of the Cornerstone Learning Management System (LMS) from both a functional and configuration/reporting perspective.

Knowledge of automation tools such as Alteryx, Tableau, Power BI for reporting and analytics.

Demonstrates a thorough level of ability and/or a proven record of success with the following:
  • Ability to balance risks in supporting the project team and stakeholders
  • Working with a team on small or large projects, often concurrently;
  • Working with team to encourage creativity and forward-thinking suggestions;
  • Enabling open, transparent and clear communications;
  • Providing relevant, accurate and up to date information;
  • Promoting the use of collaboration tools like Google Hangouts, Webex, or MS Teams;
  • Enhancing communications between teams using personal exchanges, teleconferences, and
  • video conference,
  • Working in a collaborative manner with all team and vendor resources of a project
  • throughout the System Development Life Cycle (SDLC).
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