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Govt & Health Industries - Microsoft (Back Office) - Senior Manager

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_170774WD-int

A career within PwC Microsoft Consulting services, will provide the opportunity to help our clients evaluate their supporting technologies needed to engage effectively with their customers, supply chain and employees. We contribute to PwC's value proposition of strategy led and technology enabled by aligning our Advisory industry focus with Microsoft's key technologies such as Dynamics AX, Dynamics365, Office365, Azure and Business Intelligence Analytics.
PwC are looking for experienced Microsoft Dynamics ERP consultants who are excited by the opportunity to own and execute the delivery of Microsoft Dynamics 365 implementations. PwC is currently growing within the Microsoft Dynamics ERP space and the successful candidate will be joining PwC at the start of this journey. Successful candidates will be able to contribute to the success of the business and participate in how we define success.

PwC are currently looking to recruit for the following roles to join our Microsoft business application team:
  • Finance functional consultants
  • Procurement functional consultants
  • HR functional consultants
  • Solution architects
  • Technical architects
  • Project managers

Typical responsibilities and Duties:
  • Design and development of business processes that enhance the out of the box Dynamics 365 functionality
  • Identify and recommend customisations and enhancements
  • Provide gap-analyses, functional specifications for F&O enhancements and integrations to other business applications
  • Provide expert application configuration and design by optimising features, user experience, data integrity, and system performance
  • Drive the effective transition of requirements to delivery, ensuring a clear and complete understanding of the requirements thereby ensuring successful delivery
  • Preparation of implementation documentation to ensure the effective support of the application
  • Collaborate, manage and lead meetings with Functional/Business Leads and Technical Leads/Developers to ensure each phase of an implementation/development is executed with the solutions provided or recommended in a timely manner
  • Identify risks and mitigate or communicate as necessary
  • Experience of pre-sales including preparing and delivering product demonstrations to prospective clients will be beneficial but not essential
  • Engage with project teams to develop best practices in an effort to integrate and improve user experience
  • Define training needs within the team and coach other team members
  • Proactively extend self-knowledge of the Microsoft solution stack
  • Continue to develop internal relationships and your PwC brand

  • 2+ years ERP delivery with at least 1 year in Dynamics AX2012/F&O, from a functional, technical and/or architectural standpoint
  • Experience with Dynamics implementation in a lead functional or technical role
  • 2+ years' experience in facilitation, analysis and prototyping
  • 2+ years' experience with multi-phase, enterprise-wide implementations
  • Experience of mentoring and managing a team
  • Previous experience working with a Microsoft Gold Partner

  • University graduate with a relevant degree within a computational or business discipline would be beneficial but not essential
  • Dynamics certifications
  • Good understanding of both technical and functional capabilities of the Microsoft Dynamics modules including General Ledger, Purchase ledger, Sales Ledger, Fixed Assets, Budgeting, Expense Management, Human Resource Management and Project Management & Accounting.
  • Excellent presentation and demonstration skills
  • Business process mapping, modelling and documentation knowledge
  • Training in project management methodologies (such as PRINCE2, Agile or Scrum) would be beneficial but note essential
  • Confident and effective communication skills
  • Thinks clearly and calmly under pressure
  • Able to manage client expectations
  • Investigates problems to establish real or hidden causes
  • Solves complex problems with creative solutions
  • Places emphasis on user satisfaction
  • Ability to prioritise and successfully manage multiple projects/deadlines simultaneously
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