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Grade 9 Signaller - Victoria Area Signalling Centre

Posted: 23 Feb 2021 Closes: 25 Mar 2021
London, United Kingdom GBP 46,569.00 per year;GBP 48,398.00 per year
Permanent & Full-time NWR_IRC2206819

About Network Rail

Are you looking to join an organisation where you do meaningful work every day?

The Victoria Area Signalling Centre controls the key southern and south-eastern approaches into London Victoria station, and we are looking for talented people to join our team. Although you won't need rail experience, you'll have an excellent background in responding to operational and safety-critical situations, often balancing multiple tasks at any time. As a Grade 9 signaller you'll join a team responsible for signalling the railway into London Victoria. You'll also be joining us during an ambitious resignalling project that will improve the reliability and performance of train travel in South London and the wider region, which will also include a transfer in 2022 to the state-of-the art Three Bridges Rail Operating Centre in Crawley. With significant investment already underway, there's never been a better time to join us. As a Grade 9 Signaller, you'll matter to millions.

Brief Description

This role comes with a high level of responsibility. Your decisions matter and every day you'll use your planning and problem-solving skills to take care of a vast array of tasks that come with operating across a complex network. You'll often be taking care of multiple problems, where every minute of delay impacts the lives of our passengers and freight customers. How you respond really does matter.

You'll need to be safety-focused, with an outstanding customer service attitude and a calm but assured approach to dealing with multiple time-critical problems. In return, you'll be joining a company that recently joined the top 50 in the Glassdoor's 2021 Best Places to Work awards!

You will benefit from attending a 10-week residential signaller training course followed by a period of supervised on the job training and the opportunity to practise new skills in a real work environment. If you're joining us from another industry, the structured training will give you the skills and confidence to move into a rewarding career in rail.

You'll need to be within a 60-minute commute of the Victoria Area Signalling Centre, SW112LG which is a 5 minute walk from Clapham Junction railway station. In 2022, you will then move from the Victoria Area Signalling Centre to our new state-of-the-art Three Bridges Rail Operating Centre in Crawley.

About the role (External)

Your application will be assessed against the following criteria:
  • Decision Making - By its nature, the signaller role requires you to make safety critical decisions throughout the course of your shift. You will be reacting to planned and business as usual activity but will also experience unusual and unfamiliar situations which you have to manage.
  • Communication - Clear communication skills are essential in the Signaller role. You will be required to confidently deliver safety critical communications and role model our safety leadership every day through listening, acting and leading.
  • Controlled under pressure - in a busy, safety critical environment you need the ability to deal with multiple events at any given time. You need to remain calm and challenge wrong decisions made by others to ensure the railway continues to operate safely and effectively.
  • Team player - you are working with colleagues in the signalling centre, drivers and staff out on the track and have to ensure that the best decisions are made, and safety is never compromised.
  • Excellent customer service approach - to serve our passengers, train operating companies and freight companies, knowing that every decision you make impacts their experience.
  • Attention to detail - Your workload will vary but you will always be alert, and ready when intervention is required. You will need to have an ability to concentrate and monitor information flows.
  • Willingness and ability to learn - with lots going on it's important to reflect on how you handled a situation and what you would do differently next time.
  • Proactiveness - You will keep track of things happening in the wider area that could have a big effect on performance and your decision making
  • Good hearing and eyesight - with satisfactory colour perception

How to apply (External)

Salary during training: £ 46,569 per annum (plus shift enhancements)

Salary after training: £ 48,398 per annum (plus shift enhancements)

Closing date: Sunday 7th March 2021

Note on early closing- Signaller vacancies often receive high numbers of applications and we may close the vacancy early when we have reached a maximum number of applications. Please do submit your application as early as possible.

Click 'apply now' to apply.

For tips on how to complete and prepare for your application watch this short video -

Here's a short video explaining what to expect and how to prepare for your Signalling recruitment journey -

  • Application - completed on our career's portal, you'll need an up to date CV and 10 - 20 minutes in a safe, quiet spot where you're comfortable typing answers to a handful of questions about your interest and understanding of the Signaller role.
  • Identification documents - You'll need to provide your identification documents virtually; we will provide more guidance on this and how to prepare closer to the time.
  • Virtual assessment - Your well-being and the health and safety of our workforce is our top priority; we are following guidance from Public Health England and are taking extra precautions to reduce risk. This means all interviews & assessments will be held virtually. You'll take part in in an online assessment which will include a Video interview and psychometric test to explore your skills and experiences in more detail.
  • Offer - you'll receive a call from our Careers Team to discuss further details including salary, benefits and your medical assessment. Offers of employment are subject to drug and alcohol testing and passing of the relevant medical assessments.
  • Pre-employment Screening - you'll need to provide some documents to prove your identity and right to work in the UK
  • Medical assessment - Signalling is a safety critical role, so you'll take a medical assessment before starting in the position. This will include a hearing and eye sight examination
  • Induction - you'll receive more information about your Signaller training.
We're happy to help you with any queries you may have regarding the recruitment and selection process and to listen to any reasonable adjustments you require to make you feel more comfortable. To contact us please email:

Everyone matters is our diversity strategy. By 2024 we will be an even more open, diverse and inclusive organisation that is better at reflecting the communities that we serve. By putting our passengers first, our strategy will help us to provide a more accessible and more inclusive experience for you.

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