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Graduate Tenancy Sustainment Job Coach

Posted: 19 Feb 2020 Closes: 1 Mar 2020
Coventry £25,000
Graduate orbit/20200219233727

Want to tackle some of the big issues in society today, from driving UK housing growth to fighting fuel poverty? Like to be part of an organisation that has a commercial, innovative outlook but also reinvests over £4 million into UK communities every year? Want an Early Careers programme that takes your future very seriously, helping you do everything from attending a Board meeting to getting some impressive qualifications? … Welcome to Orbit.

Our Graduate Programme

We see our graduates as leaders of the future - so we invest a lot in our two-year Graduate Programme – and in you. Whatever team you join you’ll rotate through a series of placements – often spending a rotation in a relevant team outside your division too.

Variety and influence

As well as getting lots of responsibility in your day-to-day role, we’ll help you explore the whole of Orbit, from visiting building sites, and independent living services, to meeting our executive team and even going to a board meeting. When it comes to qualifications, these can vary depending on where you’re placed, but from becoming a member of the Chartered Institute of Housing, to gaining your Masters, you’ll get qualified as you gain experience.

A big strategic project

Wherever you join us, from IT to Property Management, you’ll join other Graduates to tackle a big strategic project together. Our Cohort 1 Graduates have been researching how we can cut fuel poverty and improve our strategic asset management in one stroke, with new technology solutions. Working with teams across Orbit, they’ve been analysing costs, appointing suppliers and running pilots, so that they can give their final recommendations to the Board.

The role

We are currently recruiting a Graduate Tenancy Services Job Coach who will be based from our Coventry office. In this role, we will provide you with an invaluable insight into housing and develop your understanding of how our business interacts and manages relationships with our customers. 

To thrive, people need stable, secure, high-quality housing. Our Tenancy Sustainment team is made up of coaches that help make sure tenants have the advice and support they need to make a success of their tenancy. It’s all part of our Customer Promise to place community at our heart. Our teams of money, tenancy and employment coaches work with our customers to create a bespoke action plan – so that everything from financial affairs to wellbeing receives a boost. It’s an innovative approach that’s leading the way in the housing sector – and it’s highly rewarding work.

Upon successful completion of the scheme we intend to offer you a permanent position and continue to support and develop you to become a future leader within our organisation.

What we offer

The scheme is a two-year placement starting in September 2020.

We enable people from every background to achieve their career ambitions, giving them the support, benefits, training and environment they need to thrive at work. You will receive a robust company-wide induction on top of a local induction with your peers. We see our Graduates driving innovation and change and using their ideas to help shape our future.

You will have access to coaching, mentoring, a buddy, the opportunity to study for a qualification which is linked to your role and attendance at external events (e.g. conferences). Not only that but we will enrol you on our in-house management development programme; you will have regular reviews and 121s with your line manager alongside a unique Personal Development Plan. We offer an excellent flexible benefits package including private medical insurance, discounted dental insurance, gym membership, generous holiday entitlement (starting at 27 days plus bank holidays) and pension scheme. Salary will be £25,000 per annum rising to £26,500 in Year 2.

Can I apply

Whilst we would expect you to have achieved or expected to achieve a 2:2 degree, we need you to share our values and demonstrate that you can use your initiative. We are looking for people that are naturally curious about improving the way things work and happy to work with others to do so. If you are ambitious, driven, and relish the idea of working for a well-respected organisation in a sector that provides a valuable service to the community, then apply today. On a practical level, you will also need to be a car driver in order to fulfil the aspects of this role as you would be expected to travel to other Orbit offices located across the country.

To apply please submit your CV and a Supporting Statement which must detail why you are interested in the role and why we should consider your application.

Please be aware of the following key dates:

Closing date for receipt of applications: 1 March 2020

An Assessment Centre is to be held at our Coventry office on: 16 March 2020

Start date: 8 September 2020


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