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HCOM Advisor

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_189993WD-int

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You'll help our local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.
This role is being offered as a 12 month fixed term contract

Who we are

PricewaterhouseCoopers LLP is one of the world's leading Professional Services organisations who advise some of the most successful organisations, entrepreneurs and private businesses on a range of services including Assurance, Tax, Consulting and Acquisitions.

To support our team of over 20,000 people within the UK we have a strong HC team who provide professional advice to our people managers, and guide our business stakeholders through operational HR activities delivering a consistent & professional service, that enables and enhances business performance.

About the role

Our HC Advisors sit within our HC Operations Management team which is comprised of three pillars; People Excellence, People Experience and First Five Years. Below provides a summary of each team and the key activities included within these for an Advisor;

People Excellence: Supporting HC Managers with cyclical activity relating to performance, reward, talent and L&D. This involves managing large volumes of data collection and logistics in preparation for moderation meetings and talent review groups, and supporting business stakeholders during these meetings. Query resolution for career coaches and stakeholders in regards to performance and reward review. Liaise with HC LoS teams to prepare candidate lists for learning and development courses and events.

People Experience: Supporting HC Managers in delivery of HC processes and workforce administration, which includes query resolution on recruit to retire processes and preparing HC reports and analysis on turnover, sickness, leavers etc. Managing and analysing our employee engagement survey results and providing insights to the LoS HC teams. Providing operational and administrative support across wellbeing, diversity and inclusion programmes. Deep understanding of our HC Systems and processes which team members need to action in our system.

First Five Years: Supports the graduate pathway population up to Manager grade, managing cyclical activities which include; identifying the correct populations for moderation meetings and talent review groups and attending these meetings, understanding this population and validating data to ensure accuracy, regular monitoring and processing of promotions and liaising with stakeholders in regards to these, conducting disciplinary meetings where students have not met the required competence level, and supporting career coaching in all aspects of students performance, coaching and wellbeing.

The roles can be based in London, Birmingham, Glasgow, Leeds, Belfast (where we have other HC Operations Team members present).

Successful applicant will require

• Previous experience in an HR generalist role at Advisor level; experience in professional services/large corporates advantageous

• Commercial understanding of the business and how HR can enhance performance via the people agenda

• Strong excel skills and proven experience demonstrating ability to efficiently manipulate and interpret high volumes of data

• Technically curious - desire to develop own digital intelligence and capabilities, and support the adoption of technologies to support the business and HC

• Ability to embrace opportunities for change that can add value to HC, the business and align to the firm's people strategy

• Broad generalist HR knowledge and experience

• Strong project management and organisational skills, to manage high volumes of work, often within tight deadlines

• Ability to plan ahead within the cyclical calendar to provide proactive HR support to the business

• Ability to challenge and realign work away from the HC team where necessary

• High standard of written documentation, and previous experience of producing professional and robust letters and reports

• Pragmatic, diplomatic, sound written skills and a good team player

• Portray a professional mindset

• Communicate/interact effectively with employees/career coaches while displaying empathy and courtesy

• Strong interpersonal/consulting skills, working effectively at all levels of the organisation

• Flexibility and adaptability in both attitude and approach

• Strong attention to detail

• Cultivate trust with customers, team members and others within the wider HC function

• Willingness to take on extra responsibility and go the extra mile

CIPD qualified/part qualified
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