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Head of Equality, Health Inequalities and Digital Inclusion - NHSX

Posted: 7 Oct 2020 Closes: 5 Nov 2020
Skipton House, London, United Kingdom £75,914 - £87,754 per annum
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Head of Equality, Health Inequalities and Digital Inclusion - NHSX

Job Reference: 990-1-EI3209-LN-A

Employer: Location: Skipton House, London Salary: £75,914 - £87,754 per annum

Our Organisation

NHS England and NHS Improvement came together on 1 April 2019 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have an 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.

We are jointly committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

NHSX is leading the largest digital health and social care transformation programme in the world and has been created to give staff and citizens the technology they need. We are a joint unit made up of colleagues in the Department of Health and Social Care (DHSC) and NHS England and Improvement (NHSE/I). NHSX aims to create the most advanced health and care service in the world to diagnose diseases earlier, free up staff time and empower patients to take greater control of their own healthcare. With investment of more than £1 billion pounds a year nationally and a significant additional spend locally, we need the right people in our team to help us get the technology right for staff and citizens.

Join our team and you will be helping to deliver against our five missions;
Reducing the burden on clinicians and staff, so they can focus on patients; Giving people the tools to access information and services directly; Ensuring clinical information can be safely accessed, wherever it is needed; Improving patient safety across the NHS; and Improving NHS productivity with digital technology
You will be joining us during an exciting time as we continue our journey both in leading the digital transformation programme, and in becoming an excellent place to work with a diverse, inclusive, compassionate workforce, which supports all our colleagues to achieve their potential.


Mission 2: Giving people the tools to access information and services directly. The team is based upon NHS England's Empower the Person team that moved into NHSX when it was established. The team champions the provision of digital services for citizens, representing their interests on development, commissioning projects and programmes across NHSX, NHS England/Improvement and NHS Digital.

It works closely with the NHS regions, sustainability and transformation partnerships (STPs), integrated care systems (ICSs), Trusts and Clinical Commissioning Groups (CCGs), and with representatives of patients, suppliers and charities.

We are seeking a Head of Equality, Diversity and Inclusion to join our Mission 2 team.


This is an exciting new position responsible for ensuring that equality, diversity and inclusion considerations are a fundamental part of the design, development and dissemination of plans across services, products and communications across the organisation.

Key responsibilities

Reporting to the Director of Digital Experience you will work as part of a dynamic team in delivering an effective service supporting senior leaders and staff across NHSX. You will lead engagement with seldom heard communities, through the development of diverse citizen-led networks that actively seek and listen to voices that are underrepresented. Enabling local knowledge to be considered at a national level will help develop and deliver national, regional and local strategies that support NHSX to tackle health inequity

As an Equality, Diversity and Inclusion Subject Matter Expert (SME), you will have responsibility for the following:
  • Working with senior leaders to ensure equality and health inequality objectives are in the delivery plan, ensuring that equality, diversity and inclusion considerations are a fundamental part of the design, development and dissemination of plans across services, products and communications across the organisation.
  • Lead the development and delivery, in partnership with senior leaders across NHSX and the wider system, strategies, plans and activities to support the development of inclusive systems and products that address health inequalities and reflect the user needs.
  • Act as SME on Equality and Health Inequalities Impact Assessment of national products.
  • Lead on collaborative work with communities to enable co-production of digital services and products to tackle health inequity.
  • Lead on community engagement to actively seek and listen to voices that are underrepresented, enabling local knowledge to be considered at a national level.
  • Lead on the diversification of user research, through the facilitation of reflective sessions.
  • Developing and implementing approaches that ensure that stakeholders are effectively managed and engaged, ensuring that information is properly managed and best practice is championed and strong examples of good established work are shared across the organisation and partner organisations.
  • Educate and enable a growing understanding of equity, diversity and inclusion conversations across the organisation.
Please note that this advert may close early if a high number of applications are received.

Interviews will be held over the 11th and 12th of November 2020.

Our commitments to you

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

Please note that we currently do not accept applications via CV or recruitment agencies.

The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on or 0300 330 1369.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

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