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HR Services Team Leader

Posted: 30 Mar 2021 Closes: 13 Apr 2021
Greater Manchester Competitive
Permanent & Full-time onward-housing/1174

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.At Onward we’re working towards creating positive spaces, which extends to not only to the communities we serve but to our workplaces being positive spaces that are open, diverse and inclusive.  Onward is committed to being a diverse and inclusive organisation in every aspect of our work. As part of a continued focus on developing and shaping our customer services and supporting our People strategy, we are looking for a HR Services Team Leader (one post) to join our People Team. 

Reporting to the Head of People, you will lead and manage a high performing first line HR Services Team ensuring accuracy and consistency of HR advice to our colleagues.  You will develop & support the team in being the first point of contact for all initial HR contact, providing effective advice on HR policy and transactional queries.

Providing leadership to the HR Services team, you will manage resources to create an environment that enables continuous improvement and the attainment of performance targets. This includes support in all areas of HR Administration including generic HR, Training and Recruitment, whilst managing and overseeing the provision of accurate and timely payroll information on a monthly basis to the Payroll Team.

You should have experience of managing teams in a busy HR service environment and of working with a strong emphasis on great customer service.  You should have experience of working to deadlines with excellent attention to detail and the ability to prioritise effectively, with the ability to identify key learning interventions to improve HR processes and interpret/analyse and present data.  You should have excellent communication skills with ability to communicate and collaborate across all levels.  Working towards or attained CPP / CIPD and/or equivalent experience is essential.

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

Please note that due to Covid-19, we have adapted our working arrangements under government guidelines and Safe Systems of Work.  Discussions around the current working arrangements and Safe Systems of Work specific to the role will take place during the interview process. If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact Victoria Lomas, Head of People to for an informal discussion.



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